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Inconsistent UI display language

Pridané

After updating, various interface elements are shown in German (see attached screenshot), despite Firefox UI display language being set to English.

After updating, various interface elements are shown in German (see attached screenshot), despite Firefox UI display language being set to English.

Vybrané riešenie

The problem has been resolved by restarting in safe mode and then restarting Firefox normally.

thank you all for your patience and help.

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Ďalšie informácie o systéme

Aplikácie

  • Identifikácia prehliadača: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

Viac informácií

Autor otázky

Screenshot documenting the UI errors.

Screenshot documenting the UI errors.
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FredMcD
  • Top 10 Contributor
4224 riešení 58931 odpovedí

Install the proper language from; Download Firefox For All languages And Systems {web link}

Install the proper language from; '''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox For All languages And Systems]''' {web link}
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Autor otázky

Hi Fred, I've installed the English language version of Firefox (which had already been installed anyways) but the issue has not been resolved. Despite English being designated as the "language used to display menus, messages, and notifications" - areas of the UI continue to be shown in German, as documented in the attached screenshot. These areas include menus opened by right click, the Firefox menu, bookmarks and assorted textual elements as documented above.

Hi Fred, I've installed the English language version of Firefox (which had already been installed anyways) but the issue has not been resolved. Despite English being designated as the "language used to display menus, messages, and notifications" - areas of the UI continue to be shown in German, as documented in the attached screenshot. These areas include menus opened by right click, the Firefox menu, bookmarks and assorted textual elements as documented above.
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FredMcD
  • Top 10 Contributor
4224 riešení 58931 odpovedí

Do you have any language packs installed? Remove them.

What is your location? Are you outside an English area? Some doing an install of a language have problems when they are outside of that language area.

Do you have any language packs installed? Remove them. What is your location? Are you outside an English area? Some doing an install of a language have problems when they are outside of that language area.
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Autor otázky

I am in Germany. I only have the English language packs installed. Removing them did nothing. This issue only came up after the recent update to Firefox 67.

I am in Germany. I only have the English language packs installed. Removing them did nothing. This issue only came up after the recent update to Firefox 67.
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FredMcD
  • Top 10 Contributor
4224 riešení 58931 odpovedí

I called for more help.

I called for more help.
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jscher2000
  • Top 10 Contributor
8635 riešení 70623 odpovedí

Do you want to try installing the U.S. English version of Firefox? I think that may remove some multilingual functionality, so if that is important, never mind.

The U.S. English installer (and any other language) is available on the following page:

https://www.mozilla.org/firefox/all/

Do you want to try installing the U.S. English version of Firefox? I think that may remove some multilingual functionality, so if that is important, never mind. The U.S. English installer (and any other language) is available on the following page: https://www.mozilla.org/firefox/all/
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cor-el
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  • Moderator
17414 riešení 157308 odpovedí

Do you possibly have a Language tab on the about:addons page?

What does it say under "Internationalization & Localization" on the "Help -> Troubleshooting Information" (about:support) ?

Do you possibly have a Language tab on the about:addons page? What does it say under "Internationalization & Localization" on the "Help -> Troubleshooting Information" (about:support) ? *https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox
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@jscher2000 - this was already attempted as per the suggestion above by FredMcD and did not resolve the issue.

@core-el - the only language tab open under about:addons is the English language dictionary "as shipped with Firefox 60".

Below are the "Internationalization & Localization" infos:

Requested Locales ["en-US","de"] Available Locales ["en-US"] App Locales ["en-US"] Regional Preferences ["en-DE"] Default Locale "en-US" Operating System System Locales ["en-US"] Regional Preferences ["en-DE"]

@jscher2000 - this was already attempted as per the suggestion above by FredMcD and did not resolve the issue. @core-el - the only language tab open under about:addons is the English language dictionary "as shipped with Firefox 60". Below are the "Internationalization & Localization" infos: Requested Locales ["en-US","de"] Available Locales ["en-US"] App Locales ["en-US"] Regional Preferences ["en-DE"] Default Locale "en-US" Operating System System Locales ["en-US"] Regional Preferences ["en-DE"]
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Vybrané riešenie

The problem has been resolved by restarting in safe mode and then restarting Firefox normally.

thank you all for your patience and help.

The problem has been resolved by restarting in safe mode and then restarting Firefox normally. thank you all for your patience and help.
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cor-el
  • Top 10 Contributor
  • Moderator
17414 riešení 157308 odpovedí

This isn't about dictionaries found under "Extensions -> dictionaries", but about possible language packs found under "Extensions -> Languages" that Firefox may have installed automatically based upon the locale settings you posted above. If this only happens randomly then you might have multiple profiles where only one profile has a German language pack.

You can check the about:profiles page for other possible profile folders. You can open "about:" pages via the location/address bar

  • "about:" is a protocol to access special pages
This isn't about dictionaries found under "Extensions -> dictionaries", but about possible language packs found under "Extensions -> Languages" that Firefox may have installed automatically based upon the locale settings you posted above. If this only happens randomly then you might have multiple profiles where only one profile has a German language pack. *https://support.mozilla.org/en-US/kb/use-firefox-interface-other-languages-language-pack You can check the about:profiles page for other possible profile folders. You can open "<b>about:</b>" pages via the location/address bar *"about:" is a protocol to access special pages
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FredMcD
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4224 riešení 58931 odpovedí

That was very good work. Well done.

That was very good work. Well done.
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