Nice... Please update your Flash first. https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> Then : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Note run program of choice and save the report. Post in forum of choice (usually same as program) Post in 1 forum only. Wait....someone will contact you by email or if stay awake long enough on page. This is good https://www.malwarebytes.com/adwcleaner/ , google each line found if planning to delete or post in forum for help and further tools that they have. https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ G' luck Please let us know if this solved your issue or if need further assistance.