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Locked out cancelled Firefox+MozillaVPN; lost 2-Factor Auth; Need to stop VPN payments bein taken from my bank

Am locked out of a cancelled Firefox account and Mozilla VPN within because of lost 2-Factor Authentication, BUT ALSO.. I am locked into monthly payments for the Mozilla … (čítať viac)

Am locked out of a cancelled Firefox account and Mozilla VPN within because of lost 2-Factor Authentication, BUT ALSO.. I am locked into monthly payments for the Mozilla VPN subscription that I thought I had also cancelled. I know of no Customer Support contact person or entity for stopping the VPN charges and cancelling the VPN subscription. Other people have written about being in this situation and have been helped to solve it. I very much need help on this! Please help me! And thank you all so much for helping people like myself!

Otázku položil(a) li3le4ren2 Pred 6 hodinami

Posledná odpoveď od li3le4ren2 Pred 43 minútami

Can't download extensions - error says "To use these add-ons, you'll need to download Firefox" while I'm using Firefox

I'm having trouble downloading any add-ons whilst using Firefox the error says: "To use these add-ons, you'll need to download Firefox" I have re-download Firefox and the… (čítať viac)

I'm having trouble downloading any add-ons whilst using Firefox the error says:

"To use these add-ons, you'll need to download Firefox"

I have re-download Firefox and the error still shows up.

Not sure what else to do.

Photo added for reference.

Otázku položil(a) alexdimendoza Pred 3 hodinami

Importing Bookmarks to New Mac

I got a new Mac Pro desktop (not new, but new to me, 2010 model), promptly Downloaded Firefox, signed in, tried to find where to Import all the Bookmarks that I've saved … (čítať viac)

I got a new Mac Pro desktop (not new, but new to me, 2010 model), promptly Downloaded Firefox, signed in, tried to find where to Import all the Bookmarks that I've saved on my MacBook (over the last 6 years, hundreds on bookmarks; including about 30 that I use daily for work) ... COULD NOT FIND THIS AS AN OPTION ANYWHERE!!!! Went to the settings page... Went to Sync Tab... Hit Sync Now... NOW ALL OF MY BOOKMARKS THAT WERE ON MY MacBook have been Deleted & replaced with the only 2 Bookmarks saved on my 'new' MacPro!!!!!!!!!!!!!!! IT WENT THE WRONG WAY!!!!!!!! How can I get all my BOOKMARKS back and have them on both computers????? SOOOOOOOO FRUSTRATED RIGHT NOW! PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!! I had all my Bookmarks organized neatly into folders on the toolbar. THEY'RE ALL GONE NOW!

Otázku položil(a) andrewd.cornerstone Pred 9 hodinami

Firefox Not Saving My Username and Password

Hi, I'm hoping someone can help me. I'm unable to save my username and passwords. I read that it could be that I had upgraded to a new version of Firefox. Apparently, I h… (čítať viac)

Hi, I'm hoping someone can help me. I'm unable to save my username and passwords. I read that it could be that I had upgraded to a new version of Firefox. Apparently, I had previously downloaded Firefox a while ago and just recently reinstalled it. I guess it remembered. I check marked all the password settings and it still won't save at all. It said that I should downgrade to a previous version 68. Then, it asked which browser and that's where I'm stuck.

Can someone please help?

Thank you!

Otázku položil(a) Hypergirl Pred 23 hodinami

Pinned tabs disappeared!

In one of my windows, 9 out of 10 pinned tabs have been lost and replaced with "new tab" (which are all empty, of course). The only unusual thing I can remember was using… (čítať viac)

In one of my windows, 9 out of 10 pinned tabs have been lost and replaced with "new tab" (which are all empty, of course).

The only unusual thing I can remember was using a private window a few days ago (a feature that I had never used before). Is this the cause of this bug???

Thanks.

Otázku položil(a) Michel.Lukawecki Pred 1 dňom

Gmail shortcuts not ignored in search bar

I'm a gmail user and use its keyboard shortcuts extensively. The problem I've had in Firefox (but not Chrome) is that 2-3 times per day, when I'm typing in gmail's search… (čítať viac)

I'm a gmail user and use its keyboard shortcuts extensively. The problem I've had in Firefox (but not Chrome) is that 2-3 times per day, when I'm typing in gmail's search bar, the shortcut handling code kicks in.

Here's a more detailed example:

  1. I hit `/` to go to the search bar
  2. I want to search for "peach", so I start typing that
  3. When I type the second letter, `e`, gmail recognizes that as the shortcut to archive the current message.

If I reload the gmail tab, it'll start working again.

I'm on MacOS. I've got five add-ons installed which have permissions on gmail (see attached image), but none strike me as the type which would affect javascript keyboard event handling. The most likely would be LastPass or uBlock origin.

Has anybody else encountered this? Found a solution?

Has anybody ele

Otázku položil(a) dharris3 Pred 1 dňom

how to print as usual

Hi community. Recently, I bought a new computer. It's an M1 Mac. Trouble has occurred for the upgrade from Intel mac. When I print PDF with Firefox, it prints at an reall… (čítať viac)

Hi community.

Recently, I bought a new computer. It's an M1 Mac. Trouble has occurred for the upgrade from Intel mac.

When I print PDF with Firefox, it prints at an really low resolution. but, print with Safari can print as usual.

How can I print normally? Do you have any knowledge on the matter.

Many thanks,

Otázku položil(a) pok.goro Pred 2 dňami

chosen primary password not working anymore...

A week ago I started using a primary password for FF. I learned it by heart, also copied it to my iPhone in a safe notation (I have access to the notation using my finger… (čítať viac)

A week ago I started using a primary password for FF. I learned it by heart, also copied it to my iPhone in a safe notation (I have access to the notation using my finger print). It worked just fine for the first days. Today I tried to use the primary password again, in order to enter a website, but somehow FF denies me entrance, again and again. No spelling issues or missing characters, because I copy the primary password from my iPhone notation and paste it into the primary password field on my Mac. In FF Lockwise (on my iPhone) I can also still see my primary FF password, which is exactly the same. Typing it down character by character doesn’t solve the problem, nor does restarting FF. Caps lock is off. No issues with my keyboard. In my privacy and security setting I cannot to stop FF from asking my primary password, because (of course also there) it won’t recognize the primary password I enter...

There is no one who knows about my primary password nor has anyone access to my computer or iPhone. So there is no way I could explain somebody to have been able to change my primary password. Could anybody please explain to me what might be going on? Did other people experience the same issue? What steps should I take to try to solve it?

And I surely wish not to need to reset my primary password, because I will lose all my saved passwords from FF... Happily I still have access to FF Lockwise on my iPhone (using my finger print). So I could still copy each password and save it somewhere else. But that would mean quite a lot of work. Besides of that I don’t trust it to work better next time I set up a primary FF password…

I hope I explained my problem well enough. Thanks in advance for trying to help me out!

Otázku položil(a) Eran FF sync Pred 2 dňami

Posledná odpoveď od Eran FF sync Pred 2 dňami

Entering full screen disables menus on other monitors

I'm using Firefox on a desktop (OSX Catalina 10.15.7) with multiple monitors. If I go into full screen mode on any youtube video , e.g., Welcome to Firefox (https://www.y… (čítať viac)

I'm using Firefox on a desktop (OSX Catalina 10.15.7) with multiple monitors. If I go into full screen mode on any youtube video , e.g., Welcome to Firefox (https://www.youtube.com/watch?v=tRlmP6xWdw0), not only do I lose access to the menubar on the fullscreen monitor, I lose it on the other two monitors I have open Firefox windows.

The browser.fullscreen.autohide setting does not make a difference. I would expect that the only monitor that the menubar is hidden on is the one displaying the fullscreen content.

The attached Monitor1, Monitor2 images show the missing menubar on the respective monitors where a Firefox browser window is open.

Otázku položil(a) starksm64 Pred 2 dňami

Javascript embedBoard for Pinterest is not working

Hi guys, I wanted to include Pinterest walls into my Forum and the only browser where they are not shown is Firefox. The add works fine in Opera & Safari. My javascr… (čítať viac)

Hi guys,

I wanted to include Pinterest walls into my Forum and the only browser where they are not shown is Firefox. The add works fine in Opera & Safari. My javascript.enabled is "true", but maybe it's another Javascript setting that needs to be true too?

The code is like this: <a data-pin-do="embedBoard" data-pin-lang="de" data-pin-board-width="900" data-pin-scale-height="400" data-pin-scale-width="450" href="https://www.pinterest.de/amazed130610/rayna/"></a> <script async defer src="//assets.pinterest.com/js/pinit.js"></script>

Does anyone know what to do?

Thanks a lot!

Joyce

Otázku položil(a) ccp.joyce Pred 3 dňami

font settings bug

Im on a mac running 10.13.6 and my personalized fonts (papyrus) aren't completely working since last update. I didnt get a response to my search so thought I'd say someth… (čítať viac)

Im on a mac running 10.13.6 and my personalized fonts (papyrus) aren't completely working since last update. I didnt get a response to my search so thought I'd say something. I tried changing to a different font but it didn't take either after I restarted firefox. I don't have the allow sites to use their fonts checked, so I'm clueless... thanks

Otázku položil(a) jtjunkbox Pred 6 dňami

Posledná odpoveď od jtjunkbox Pred 4 dňami

92 Change Dropdown Colors Mac

i read somewhere for windows to install an extension was the best idea, but not for mac. the only difference i have is the dropdowns for the bookmarks are white now, mine… (čítať viac)

i read somewhere for windows to install an extension was the best idea, but not for mac. the only difference i have is the dropdowns for the bookmarks are white now, mine were gray before. can anyone help

Otázku položil(a) tunescool Pred 1 týždňom

Posledná odpoveď od tunescool Pred 4 dňami

how to require that links open in same tab?

There is a lot of advice on the web about how to do it, and NONE work for me. I am using FF 92.0 under BigSur. My current FF params are shown in the attached image. What … (čítať viac)

There is a lot of advice on the web about how to do it, and NONE work for me.

I am using FF 92.0 under BigSur. My current FF params are shown in the attached image. What needs to be changed to make this work???

Otázku položil(a) danflester Pred 5 dňami

Posledná odpoveď od danflester Pred 4 dňami

Firefox container tab

I am using different container/color tab for opening stories on Medium. Somehow the google script used by Medium website is able to figure out that am logged in as a user… (čítať viac)

I am using different container/color tab for opening stories on Medium. Somehow the google script used by Medium website is able to figure out that am logged in as a user on my main tab. If in the same tab container, I go to google.com/gmail.com, it asks me to sign in. How can we avoid this?

Otázku položil(a) KJ Pred 5 dňami

macOS finder window not displayed when downloading a file

Hi, I've got an issue when I ask to download and save a file from a website. The macOS finder window is well openened, but partially mixed with the current web page. it n… (čítať viac)

Hi, I've got an issue when I ask to download and save a file from a website. The macOS finder window is well openened, but partially mixed with the current web page. it not put on the top. Most often, I must open another app, like Safari and come back to Firefox in order to put it on the top and to be able to change the file name, select de folder and at the end save the file. Attached sample.

It is the same when I ask from Firefox menu to Save As a web page.


Thank you for your feedback.

Otázku položil(a) cl.nivert Pred 5 dňami