All Products Community Forum

Hello all,

Following some changes in our organization, we had to create new email addresses with new domain names. We have kept the old ones until now but we decided to erase some that had not received emails for a while.

Since we did that, we have encountered some problems regarding one of our computer. We can't send emails because Thunderbird is asking us for the passwords of the deleted email accounts. When we click on cancel, a window opens saying (roughly translated from French): "The email could not be sent. Authentification to the SMTP (outgoing server) failed. Please verify your password and the "Authentification method" in the "Account parameters | Outgoing server (SMTP) menu." The email was sent from a completely different email address than the one linked to the email account.

We deleted the accounts and cannot access this menu. Has it happened to anyone? What would be the solution to be able to send email again on that computer?

Many thanks for all your help, Please ask me if you need anymore information All the best

I just added two new email accounts to my Thunderbird installation, which has been working with three accounts flawlessly for years. All my accounts are POP/SMTP.

Both the new emails are Google Workspace accounts for an in-home business. One uses (my) name@(domain) as the account name, the other uses info@(domain). The account using my name works fine, sending and receiving. But the info@ account does not display a Sent folder, and will not send messages. It looks as if it does, but they never show up. I checked the Account Settings and the two new ones are set up identically, and just like the other accounts that have been working just fine. Any ideas? Many thanks in advance.

I use Thunderbird v 140.12.1esr to manage email on my email account X@yahoo.co.uk. For the past 2 days sent emails fail with error message "sending of the message failed. The message could not be sent because connecting to outgoing server SMTP.mail.yahoo.com failed. The server may be unavailable or is refusing SMTP connections. I have not changed my smtp settings - they are Server = smtp.mail.yahoo.com; Port = 465; user name = X@yahoo.co.uk; Authentication method = OAuth2; Conneciton Security = SSL/TLS

(PII redacted by moderator)

On Saturday morning 27 June 2026 I tried to login my Orcon email account via Thunderbird (which I have been using for a long time). But my login didn't work, I got a message saying "login to POP3.orcon.net.nz with username habitation failed." On 30th June 2026 I reported the problem to Orcon.

Orcon gave me the following settings for Thunderbird. I have done that and even made a new account: Incoming Server Type: IMAP Mail Server: imap.orcon.net.nz Port: 143 SSL: Off Authentication: On (username and password required)

Outgoing SMTP Server: Mail Server: smtp.orcon.net.nz Port: 25 SSL: Off Authentication: Off

Since then I have spent many hours and going around in circles with Orcon's Technical Support to resolve this, but no luck. They blame Thunderbird. I used Thunderbird Troubleshoot Mode. The message that comes up reads: login to server mail orcon.net.nz with username habitation failed. Please can you check that your server settings above are correct? And if there is a bug? Irma

I'm running Thundebird for Linux Mint mint-001 - 1.0 (140.12.1esr 64-bit) on Linux Mint Mate v22.3

Thunderbird has one account

I have set up a simple filter. It is the only filter set up. The test is 'from matches quora'. It is set to run manually and on download, It is enabled.

The filter works well when run manually but not on download.

What it is missing, or what do I check next please? TIA

I have checked the mail setting, they seem to be correct, but this is the message I get when trying to send from any of my email accts.

Sending of the message failed. An error occurred while sending mail. The mail server responded: Email rejected. Please verify that your email address is correct in your account settings and try again.

I've used Thunderbird for years. computer crashed and I'm trying to install Thunderbird on my new PC. Thunderbird cannot find account. I've checked with my provider several times and all settings are correct. Any ideas? I've also downloaded installed and uninstalled 5 times today with the same result.

I would like to setup Thunderbird as my email client.My email service is provided by Godaddy with an Outlook account. When I am at the incoming server settings, it has my domain name, not smtp.office365.com which I tried with both authentication options (below) and with my domain name, the protocol was IMAP. I changed the port from 143 to 993. I changed security from Autodetect to SSL/TLS. For authentication, there was not an OAuth2 option, I tried Autodetect and Normal password, neither worked. And I used my domain email password. with using my domain name, it came back with an error an suffixed my domain name with :110. It stated that this was not the correct domain and there was a security issue. It is not clear how I should progress.

TalkTalk have outsourced their email to Everymail. We use Thunderbird as our e, Mail client on a pc. We have stopped getting email and can’t send any for a week now. Do I need to reset the server names suddenly.

PLEASE BE PATIENT WITH ME. I am elderly, and am struggling greatly. Within the last week, I can’t send emails from my Mozilla account. I have a BT email address ie btinternet.com. When sending, it comes up with Login to server mail.btinternet.com wth username (my email address) failed. This is followed by Unable to authenticate to outgoing server (SMTP) Please check the password and verify the authentication method in account settings / outgoing server SMTP.

I was on the phone to BT for three hours yesterday and they were so lovely and patient, they set me up wth a BT email app, however all of my folders with my vital bits and bobs are on Mozilla. Please could someone help me

Cannot send email on Thunderbird suddenly. This happened after Thunderbird update on 7/16/26 or 7/17/2026. Also could not receive email on Thunderbird for two days after the update but that issue suddenly resolved itself after 2 days . Have tried to change the port but that has not helped. I use rcn.com We could not send or receive there either when I went on the server. Now rcn is working again on the server but cannot send using Thunderbird account.

I find now that Thunderbird requires Earthlink's password each time an email is sent. Earlier it required it once a day. I am on Windows 11 using Earthlink.net for provider.

Changed our broadband provider on Friday from PlusNet to EE and, since then, have been unable to reply to emails on my Thunderbird Mozilla account. I am still receiving them but when I attempt to reply I get the message:

"Sending of the message failed.

An error occurred while sending mail. The mail server responded: <X@dolhun.co.uk> recipient rejected - relay denied. Please check the message recipient "X@dolhun.co.uk" and try again."

Can anyone offer any help please? I am not very computer savvy unfortunately 'Regarding the question below which I have answered 149.0, to be honest I don't know which Thunderbird version I have but I had to fill in something!!

I can't find the "compose" button that used to be on the "home page" of my Thunderbird email. HELP! It shouldn't be so hard to perform a simple task but something has changed and I can't figure it out.