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My email messages format has changed. Used to be a very readable format now it has changed to a bunch of links with small wording. Example - an email from Swansons: [Swansons](https://www.swansonvitamins.com/)

[Health concern](https://www.swansonvitamins.com/health-concerns)

[Supplements](https://www.swansonvitamins.com/supplements)

[Women's health](https://www.swansonvitamins.com/womens-health)

[Men's health](https://www.swansonvitamins.com/mens-health)

[Email us](mailto:customercare@swansonsupport.com)

[Call us](tel:18008244491)

[Commit to your health transformation](https://www.swansonvitamins.com/help/company-information/top-10-faqs/10-faqs.html)

[Learn more](https://www.swansonvitamins.com/help/company-information/top-10-faqs/10-faqs.html)

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[Swanson](https://www.swansonvitamins.com/)

I recently created a Google Workspace account. There, I have a user profile with a custom email address. I've set up the new account in Thunderbird, and it is working as expected. If I send a message from my "external" account to the workspace account, it arrives, and I'm able to reply back.

One feature of Google Workspace is what they call "alternate email" addresses. They sort of work as an alias for the native address. I have created one such alternate. If I send a message from my external account to the alias, it arrives correctly in the workspace account. However, when I reply from the workspace account, it does not go back to the originating address, but instead it is addressed back to the alias. If I repeat the experiment from the Gmail web interface, it replies to the correct address.

I've downloaded all the headers, and the Return-Path tag is correct. I can provide the full header if needed.

It feels like there is an invisible forwarding action to get from the alias to the workspace account, and that the reply action is incorrectly finding the interim alias. But that doesn't really seem to be what I see in the headers - although I'm probably not the most expert reader of those.

And it isn't necessarily a Thunderbird issue. I can see that there could be something going on with Google. But this is a good place to start...  :-)

I am having issues using the search functions on car rental websites for National, Enterprise and Alamo car rentals. I enter in all the needed info for location and dates, but when I search, I get an error message that says try again later. See attached screenshot. I am using Firefox 150 and Windows 11. Other car rental sites work fine and I've never encountered this issue before.

I'm using Firefox v126. I'm searching through the add-ons trying to find a few that I like and most don't work with my older version of Firefox. So I click into the version history of the add-on and find an older version of the add-on that will work with the version of Firefox I am running. Except... I click it and I get:

"The add-on downloaded from this site could not be installed because it appears to be corrupt."

say what? ok maybe a fluke, so I click on through, older version, older version, still old version. All give me the same error. Okay, maybe its just the add-on, no, its literally any older version of any add-on.

No way all those versions of add-ons are "corrupt." I can download the .xpi, rename to .zip and view the contents. Anyone run into this particular problem before and if so, how did you fix it? I'm keen to keep v126 of Firefox and would like to use the add-ons that I like to work with it.

bold textEVERY TIME I OPEN A NEW WINDOW IT CREATES A NEW TAB. IT CREATES A LIST OF TABS I MUST THEN CLEAR. HOW DO I CHANGE IT TO REPLACLE MY CURRENT WINDOW INSTEAD?

I have removed the drive from the computer that will not boot up. I hope to be able to transfer my "profile" to my new computer from that drive. I understand that I will need to have the same version of Thunderbird installed on my new computer in order to transfer my "profile". Since I can't access Thunderbird on my "crashed" computer, how can I know what version I had installed previously? How do I find where to load that version on my new computer?

Basically, I reinstalled Windows, and I had all my passwords and stuff on my Firefox beforehand. Now, I don't remember my accounts password, and not the security key either.

I posted a question about 6-7 days ago and received a couple of replies. The last one (from DENYS) sent me to an article that guided me to a resolution to my problem. I had to wait a couple of days to assure me that the fix worked. I now wish to reply to the last answer (to DENYS) to let him know he helped me. I logged into Mozilla.support and found the Community Forums and scanned the entered 'asked' questions but could not find my first question (got tired of scanning forever). How do I go DIRECTLY to my first entered question? Or is there even a way? After 30 minutes of this, I can see there are a zillion questions in this support file and wonder that anyone finds time to answer them all (kudos) to you all. But I want to acknowledge that DENYS did, in fact, help me. How do I do that - DIRECTLY? Now I've put another question into the long question file (sorry). Jim Bigger

I downloaded Mozilla VPN and immediately received a message from McAfee about malicious malware. Is Mozilla really promoting Mozilla VPN or was this a fraudster trying to access my computer?

I imported my browser data,Import browser data - bookmarks, passwords, history, extensions, and auto fill data from another browser - mistakenly. Can this action be undone?

Thank you

~ Lanae

helloooo

i am experiencing an issue with firefox where backup (Firefox Backup) is not working since version 148.0

problem: - when I try to create a backup, i get the error: “Hmm, there was a problem with the backup. Please try again in a few minutes.”

what I have already tried: - enabled and disabled backup password - changed the backup folder/location - cleared browser cache - tested across multiple updates (issue persists)

- backup is enabled, but I cannot create one - the error occurs every time - restarting the browser and system did not help

Firefox shutdown and updated automatically and now I have lost entire previous session, all tabs, and all bookmarks. I have reviewed all Firefox support to no avail. Nothing has worked.

I need to reset firefox/mozilla password(s) and do not know how to use the recovery key. Do I type in the recovery numbers or how do I insert the key? I do not understand the concept of "using the key". bold text

I would like to use something else than the browser is use to download firefox on my xbox. the microsoft edge browser got worse and worse. is there any way that firefox would be able to provide its serivce on the xbox series s/x? im using the series x. it just has too many flaws and works way too bad to be a standard browser imo. i havent found a way to properly download firefox on xbox, only for smartphones. a xbox series x has way more power than any smartphone, even a series s is way above it as far as i know. therefore i dont feel like there shouldnt be a firefox version for those gaming consoles, which are also commonly used to browse the web.

Thunderbird causes my machine to 'hang' from time to time,

1. often for up to a second and usually a number of times in quick succession on each ocasion. Sometimes this happens frequently - say every 5 or 10 minutes - sometimes only after an hour or more since the past occurrance.

2. My machine hangs completely - nothing will work, mouse, keyboard, sound, other apps etc. If I happen to be typing (into any app - including Thunderbird - when this happens, input ceases, the cursor freezes and - if the problem persists for a second or two, Windows reports "[app] is not responding"

3. I cannot be certain, but I believe the problem occurs whilst messages are being retrieved.

This is a very serious problem as it means that I can never leave TB running as the problems it causes are not acceptable.

4. This means I cannot deal with incoming messages without periodically re-starting TB - which is an utter PIA.

I am running Win 11 Professional on a 2-year old machine with 64 Gb of memory. I have run TB in Troubleshoot mode, I have confirmed that the problem occurs regardless or whatever other apps are running (or none) and I have proven conclusively that no other app causes any kind of similar problem.

Looking forward yto hearing if others have had the same issue and what can be done about it.

I am a business owner and I need to log into united health care provider portal. Mozilla will not allow me to access. I'm using this link: https://secure.uhcprovider.com/ and Mozilla will not allow me to go further. This is causing work stoppage. Chat GPT says the link is secure. HELP! I need access so I can get paid.

From Chat GTP:

https://secure.uhcprovider.com/ I checked that exact URL, and here’s the key point:

👉 secure.uhcprovider.com is actually configured with HTTPS and a valid SSL certificate—so under normal conditions, your browser should show it as secure.

So if your browser is blocking it or labeling it “not secure,” the problem is almost certainly local (your device/network) rather than a new issue with UHC.