Firefox Community Forum

I have tried to follow various help files, but can't recover any bookmarks. Everything bookmark related seems to have completely disappeared. I have the current bookmarks backup from my laptop, but when i go to the bookmark library and click on "import bookmarks from HTML" nothing happens. I am on an iMac OS 12.7.3, Firefox 150.02

I use a SAAS solution for my small business (FreshBooks) that has not been working well with Firefox as of late. When I reached out to their customer care department they asked me to follow their resolution steps, which included wiping the cache and cookies for all of my Firefox browser. I did so at their request, it did not fix their issue (it appears to be something their developers are working on solving) and subsequently I lost a lot of retained other sites log-in and history. Is there a way to restore the cache cookies that were removed yesterday? Appreciate your help,

Patrick

I have always used Firefox. Today - some update has erased all my bookmarks. it says import from Edge - but I don't use that. I lost my job last month so all my bookmarks are so very important and now they are all gone. OMG

Please help.

I thought I used to be able to access browser history from much longer ago, either way I can no longer see any history longer ago than 29/10/2025 is there anyway for me to restore, download or access older history, or has it been permanently deleted? I do still have a back-up of 28/12/2025 but I don't know if or where that contains history. I'm looking for data between 2019-06-01 and 2024-08-21. Weird thing is I remember accessing search history that old before... though I'm not sure how if if it doesn't store it for that long. Any help would be appreciated.

My computer went through the process of updating Firebox. Afterwards all my bookmarks are gone. I clicked on Manage Bookmarks...then clicked on Import and Backup...then clicked on Restore which open a File dialog box. What file? Nothing is restore. I want the bookmarks restored.

There was an update with Mozilla Firefox on the 8th. I had tabs open on the computer. After the update, I could not retrieve the tabs I had open. Tried to restore and nothing worked. Is there any way to restore my tabs?

While launching Firefox VPN browser all of my bookmarks were erased. Additionally, my backup copy of my bookmark records was also deleted. I have not been able to reboot or restore the system. I need help.

I find that three or four times a month, the links to all my bookmarks disappear. The bookmark folders and bookmark names are still shown but there are no URLs. If I restore to a few days previously they are work again. Why?

I just got a samsung galaxy s26 (old phone is not available); when i accessed my Firefox, my Collections were missing. From other research, it seems that Collections are not available anymore. However, there must be some way to recover the websites that were stored within them, so i can at least rebuild them.

Hi,

I shared a lot of important tabs to my laptop (using the firefox built-in share/send to other device button), upon starting it, they seemed to arrive just fine and opened on my laptop, however I accidentally clicked to "history"->"restore last session", which made this firefox window go away and all my sent tabs seem lost.

Is there any way to get them back? Any type of log?

I tried the following already: - Looking through History (they do not appear there at all) - Looking at recently closed tabs (there aren't any listed) - checking synced tabs window (did not contain the ones I sent from my phone to my laptop) - checked session recovery files ( none of my synced tabs seem to have gotten stored into that session recovery file)

So is there any other log or place I can look at? I refuse to believe that this is not saved anywhere? Or on mozilla servers at least? Can support help me?

Thanks for any ideas!

EDIT: I found this, may is something similar: https://connect.mozilla.org/t5/ideas/send-tabs-log/idi-p/15640

Firefox updated on my macbook pro running Sequoia 15.5 but failed to restore my previously open windows. The option to restore previous session was missing. How can I get my previously open windows back, bearing in mind I'm not not a computer nerd? Thank you, Edouard.

bold text'I am so fed up with these updates loosing my passwords and data, why ? All my settings are messed up and last time it took two weeks to get everything back, why? I give up total idiots for releasing updates that are sub par!

With the "Open previous windows and tabs" preference checked on a PC (don't know if Mac or other has this issue), if you had multiple windows open, closing all of them at once via "Close all windows" in the Firefox app's Tasks menu on the taskbar (with multiple windows open, right click the Firefox app on the taskbar to open the Tasks menu, then click "Close all windows"; if only one window open, it'll say something singular instead of plural), it used to be so that when you try to reopen Firefox, all your multiple previous windows would reopen. Instead, it now only reopens one of them, I think maybe the last window you were looking at.

Now you could try to reopen the other windows via the History -> Recently closed windows, but that's assuming that the other windows are saved onto there, because it seems that there are times when they are no longer saved there.

I'm not sure this is for sure the reason why it's no longer in History anymore, but my place has had some electrical work being done by the city outside, so twice there have been notices given that the power would be shut off within a short period, meaning twice my PC was shut off within that short period. My guess is that after it shut off the first time, I had that short period of time to reopen the other closed Firefox windows because it was indeed saved in History, but I didn't notice that Firefox didn't reload ALL of the windows - only one. So when the power shut off a second time, that history was lost. This is just a guess - maybe Firefox auto deletes it after some time, idk. But mine are no longer there, so fml I guess.

I also tried sessionstore-backup, but the earliest one was within the last 2 weeks and the other windows still were not in the History.

Is there some second Preference checkbox option that needs to be checked, or can y'all change it back to what it was before?