Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

All my open tabs have disappeared

craigj1

I can't implement the suggested solution

• Open your profile folder: Windows: C:\Users\<YourUser>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile folder>\

because no Mozilla folder is being found

No Firefox folder is being found either.

My laptop did something funky upon booting up. It showed a "Desktop" and then a "Desktop 2", for what that's worth.

I can't implement the suggested solution • Open your profile folder: Windows: C:\Users\<YourUser>\AppData\Roaming\'''''Mozilla\Firefox\'''''Profiles\<profile folder>\ because no Mozilla folder is being found No Firefox folder is being found either. My laptop did something funky upon booting up. It showed a "Desktop" and then a "Desktop 2", for what that's worth.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.