Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get Firefox's "red plugin button" to appear?

  • 13 replies
  • 7 have this problem
  • 31 views
  • Last reply by Andrew

more options

I am using Windows XP with Firefox 20. The Mozilla support pages say to click the red plugin button to change plugin settings. I have never seen this button appear on Firefox! When I try to follow Mozilla support instructions, I have to keep opening up more and more windows. This is so confusing that I don't want to make changes that might make things worse. Isn't there a simple way to make this magic red plugin button to be on my address bar?

I am using Windows XP with Firefox 20. The Mozilla support pages say to click the red plugin button to change plugin settings. I have never seen this button appear on Firefox! When I try to follow Mozilla support instructions, I have to keep opening up more and more windows. This is so confusing that I don't want to make changes that might make things worse. Isn't there a simple way to make this magic red plugin button to be on my address bar?

All Replies (13)

more options

What article are you referring to? Sometimes articles may not be up to date since you are using the beta version.

more options

You get the orange Firefox menu button if the menu bar is hidden.

See:

more options

Okay, I see the orange Firefox @ the top, but I still don't see the red plugin button. I went through the options but didn't see anything that can help me. I wanted the red plugin button to be able to choose which sites I want authorized to use Java on. Now what do I do?

more options

The red plugin button will only appear if you visit a site that calls a plugin that is blocked using Click to Play, it doesn't show up otherwise.

more options

I just went to asobrain.com and tried to load the Java game room. Nothing is different. No red plugin button,

    arrow shows up saying click here to load,
          nothing happens when I click it.

I appreciate any help, but so far nothing suggested has helped.

more options

There may be more applets running on the page, so best is to check if there is an icon on the left hand side of the location bar and click that icon to enable a blocked plugin.

more options

No, there is just the big arrow & a gra(e)yed out "this website does not supply identity information." I really have only seen that reg plugin button except for on the mozilla support page. It has never appeared when I have been @ relatives' or friends' houses.

more options

"Location bar" was a new term to me so I had to look it up. I'd only heard it called the "address bar."

more options

Exactly! Why can't they answer the question?

more options

edward0275: What would you like us to answer?

more options

Someone is really screwed up. Is it Java or Mozilla?

more options

Mozilla support says to click on the red plugin icon on address bar to allow Java. It does not appear on any site I go to. Just as the person originally asking question said : "No, there is just the big arrow & a gra(e)yed out "this website does not supply identity information." I really have only seen that reg plugin button except for on the mozilla support page. It has never appeared when I have been @ relatives' or friends' houses. "

more options

The red plugin (CTP) is for the older version of Java which had security vulnerabilities. You would not see this with the latest version of Java and Firefox. If you are using Java, you may be prompted to click Run on a java pop-up. If you are having trouble using Java, start a new thread and we can troubleshoot better from there.

Thank you!