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Suddenly I can't view imbedded video on any site!...just a white box!

  • 4 replies
  • 64 have this problem
  • 1 view
  • Last reply by dmd3

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Recently I lost all ability to view videos on the web through Firefox 13. Videos still work fine w' IE and Chrome and YouTube still works. But w' imbedded video on Yahoo, news sites etc. I just have a big white space. I've also noticed that some adds don't load (perhaps they're video clips as well) and are also a blank white space. Is there a plug-in or extension required for this? I tried downloading new versions of Adobe Flash but I'm not sure how, or if, it installs into Firefox. I'm not sure what changed. All used to work fine.....not sure what changed.

Recently I lost all ability to view videos on the web through Firefox 13. Videos still work fine w' IE and Chrome and YouTube still works. But w' imbedded video on Yahoo, news sites etc. I just have a big white space. I've also noticed that some adds don't load (perhaps they're video clips as well) and are also a blank white space. Is there a plug-in or extension required for this? I tried downloading new versions of Adobe Flash but I'm not sure how, or if, it installs into Firefox. I'm not sure what changed. All used to work fine.....not sure what changed.

All Replies (4)

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Do you have the newest Flash plugin, version 11.3, released last Friday? Check out this new support article: Flash 11.3 doesn't load video in Firefox. Does anything there help?

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Thanks much for your response. And, pardon my ignorance. How do I tell if I have the newest flash plugin? Is this Adobe Flash? That's part of what I was asking before. I don't see a flash player for Firefox.....where is it? I've downloaded Adobe Flash and tried to install it, but I don't know where it goes. If you're talking about a separate Firefox plugin, I can't find such a download.

I did follow some of the steps in that article....and coincidentally I did just recently download RealPlayer...but it was to try to get my video back...not likely the cause of my problem.

I've tried disabling all the RealPlayer plugins as well as the Java. Actually I did have the video working for a minute or so, but could never duplicate the combination of enabled and disabled plug-ins to get the result again. I tried every combination

Here are the plug-ins I have: (though it's a bit of a mish-mash from copy and paste)

Google Earth Plugin
GEPlugin 	Outdated Version 	Update
Plugin Icon
Microsoft® Windows Media Player Firefox Plugin
np-mswmp 	1.0.0.8 	Up to Date
Plugin Icon
VLC Web Plugin
VLC media player Web Plugin 2.0.0 	2.0.0.0 	Up to Date
Plugin Icon
Java Deployment Toolkit 6.0.310.5
NPRuntime Script Plug-in Library for Java(TM) Deploy 	1.7.0.5 	Up to Date
Plugin Icon
Adobe Acrobat
Adobe PDF Plug-In For Firefox and Netscape 10.1.3 	10.1.3.23 	Up to Date
Plugin Icon
Silverlight Plug-In
5.1.10411.0 	5.1.10411.0 	Up to Date
Plugin Icon
Java(TM) Platform SE 7 U5
Next Generation Java Plug-in 10.5.1 for Mozilla browsers 	1.7.0.5 	Up to Date
Plugin Icon
Java Deployment Toolkit 7.0.50.255
NPRuntime Script Plug-in Library for Java(TM) Deploy 	1.7.0.5 	Up to Date
Plugin Icon
Google Talk Plugin
Version 2.9.10.7526 	2.9.10.7526 	Up to Date
Plugin Icon
Google Talk Plugin Video Accelerator
Google Talk Plugin Video Accelerator version:0.1.44.15 	0.1.44.15 	Up to Date
Plugin Icon
RealNetworks(tm) Chrome Background Extension Plug-In (32-bit)
RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In 	15.0.4.53 	Up to Date
Plugin Icon
QuickTime Plug-in 7.7.2
The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site. 	7.7.2.0 	Up to Date
Plugin Icon
Shockwave Flash
Shockwave Flash 11.3 r300 	11.3.300.257 	Up to Date
Plugin Icon
Microsoft Office 2010
The plug-in allows you to open and edit files using Microsoft Office applications 	Unknown plugin 	Research
Plugin Icon
iTunes Application Detector
iTunes Detector Plug-in 	Unknown plugin 	Research
Plugin Icon
Windows Live™ Photo Gallery
NPWLPG 	Unknown plugin 	Research
Plugin Icon
Google Update
Google Update 	Unknown plugin 	Research
Plugin Icon
Picasa
Picasa plugin 	Unknown plugin 	Research
Plugin Icon
Foxit Reader Plugin for Mozilla
Foxit Reader Plug-In For Firefox and Netscape 	Unknown plugin 	Research
Plugin Icon
RealPlayer Download Plugin
RealPlayer Download Plugin 	Unknown plugin 	Research
Plugin Icon
RealJukebox NS Plugin
RealJukebox Netscape Plugin

Thanks much!

Modified by cor-el

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Yes, you have Shockwave Flash 11.3.300.257 which is the latest. Long story behind the name...

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Indeed I do! And, I guess that is my problem. OK, I'll continue to work through the given solutions but I'm not sure it's working for me....I'm disabling everything! Is there anyway to go back to an earlier version? This is getting to be a lot of trouble. Obviously the updated version is for better security...grat, but it needs to work. I've always liked Firefox but it seems easier to just start using Chrome, everything is working there.

I'll work w' these "solutions" (actually work arounds) for a while and let you know how I do .....but I don't have a lot of time to spend on this......I need to move on with life! Thanks for your help.