Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My bookmarks have diappeared and while the icon is on the toolbar, I cannot create or save bookmarks, let alone access my saved book marks. I am prompted to log in, but can't log in to either of my accounts in any meaningful way. Nothing happens

  • 2 replies
  • 3 have this problem
  • 3 views
  • Last reply by finitarry

more options

I can't access my saved bookmarks and I can't create new ones. I can't access either of my two accounts for bookmarks.

I can't access my saved bookmarks and I can't create new ones. I can't access either of my two accounts for bookmarks.

All Replies (2)

more options

This could be a problem with the file places.sqlite

Locked or Damaged places.sqlite

Check and tell if its working.

more options