Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have logged into a banking platform that allows me to look at statements then download them into excel & pdf, when I have tried to do this in firefox the icons of excel and pdf have disappeared. It allows me to export in internet explorer?

  • 1 reply
  • 0 have this problem
  • 4 views
  • Last reply by bcman

AnonymousUser
AnonymousUser
more options

I have logged into a banking platform that allows me to look at statements then download them into excel & pdf, when I have tried to do this in firefox the icons of excel and pdf have disappeared. It allows me to export in internet explorer?

This happened

Every time Firefox opened

== When I started using firefox over internet explorer

I have logged into a banking platform that allows me to look at statements then download them into excel & pdf, when I have tried to do this in firefox the icons of excel and pdf have disappeared. It allows me to export in internet explorer? == This happened == Every time Firefox opened == When I started using firefox over internet explorer

All Replies (1)

bcman
bcman
more options

Do you have an PDF Viewer plug-in instaled? If no install one.