My wife lost her Thunderbi)rd. She just made the $21.40 donation on 7-29-26. (terri@tele-doc.com)
We both ended "Bit Defender" and it somehow ruined her Thunderbird and all of it's content. She no longer has access to Thunderbird. I have a business and she is my accountant. Please help.
Chosen Solution
Can you please show a screen shot of your wife's Thunderbird start page (= main window on startup)?
All Replies (6)
First, the donation was appreciated. Thank you. On your problem, please provide more information. If all content was deleted, there is nothing to do, so I am hoping that remnants remain. Is thunderbird still on the PC? If you click to users\<yourid>\appdata\roaming folder, is there a thunderbird folder there? Thank you
Also, do you have a recent backup? If so, we can help restore it.
Chosen Solution
Can you please show a screen shot of your wife's Thunderbird start page (= main window on startup)?
David, Thank you very much for your quick response. We were able to restore her Thunderbird and also all of her content.-- Love for Thunderbird.-- We have had you for many years. The best show in town!! :)
Thanks for the feedback. Thunderbird is hard to kill. :) Be sure to do frequent backups. That's the appdata\roaming\thunderbird folder and do it when Thunderbird is not running. Windows File Explorer does an excellent job of this. Eliminates stress. And that makes a restore a simple matter of installing thunderbird and then replacing the default appdata\roaming\thunderbird folder with the backup.
You are awesome David. I will take advantage of that last suggestion! Thank You!
You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.