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Thunderbird account disappeared

Thunderbird Profiles
Mapenzi replied
Stephen Smith
Stephen Smith

Opened Thunderbird at noon today and my account was gone. I was offered an account but that did not recover my missing emails.

Opened Thunderbird at noon today and my account was gone. I was offered an account but that did not recover my missing emails.

All Replies (4)

Mapenzi
Mapenzi
  • Top 25 Contributor

When you opened Thunderbird did you see a start page displaying the 'Account Hub' (1st image) or a similar start page prompting to "set up up your existing email address" (2nd image)? Did you recently have a Thunderbird crash or a PC crash or power failure?

Mapenzi
Mapenzi
  • Top 25 Contributor

I've asked several questions and added two pictures. Could you please specify which one is associated with your 'yes' and which with your 'no'?

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