Showing questions tagged:

Couldn't forward attachment which I received.

When I try to forward email with attachment. I get a error message stating I dont have access for the attached file so every time I have to remove the attachment in the e… (read more)

When I try to forward email with attachment. I get a error message stating I dont have access for the attached file so every time I have to remove the attachment in the email and download the attachment from original email and attach to my email. Which is frustrating and time consuming process.

What I thick is there is storage path issue with my email setup.

Please assist to resolve this issue.

Open 2

email login

After several years of working perfectly,For no reason, I am getting this message when trying to connect to Xfinity email server " Login to server mail.Comcast.net wit… (read more)

After several years of working perfectly,For no reason, I am getting this message when trying to connect to Xfinity email server

"  Login to server mail.Comcast.net with username t_m_f@comcast.net failed."

I have set all Comcast server settings to the default. Going directly to Xfinity email works great . So it must be something wrong with Tbird. I also uninstalled & reinstalled Tbird. This is frustrating !!!!!!

Open

How can I put a password on my TB inbox?

I have a suspicion someone is reading my e-mails. I am using Virgin Media as my ISP and have changed the password on my account. Is that enough to stop my e-mails being … (read more)

I have a suspicion someone is reading my e-mails. I am using Virgin Media as my ISP and have changed the password on my account.

Is that enough to stop my e-mails being read by someone other than me or what can I do to protect my inbox, please?

Solved 4

Thunderbird hangs my computer/machine periodically (rarely) whilst messages are being retrieved.

Thunderbird causes my machine to 'hang' from time to time, 1. often for up to a second and usually a number of times in quick succession on each ocasion. Sometimes this … (read more)

Thunderbird causes my machine to 'hang' from time to time,

1. often for up to a second and usually a number of times in quick succession on each ocasion. Sometimes this happens frequently - say every 5 or 10 minutes - sometimes only after an hour or more since the past occurrance.

2. My machine hangs completely - nothing will work, mouse, keyboard, sound, other apps etc. If I happen to be typing (into any app - including Thunderbird - when this happens, input ceases, the cursor freezes and - if the problem persists for a second or two, Windows reports "[app] is not responding"

3. I cannot be certain, but I believe the problem occurs whilst messages are being retrieved.

This is a very serious problem as it means that I can never leave TB running as the problems it causes are not acceptable.

4. This means I cannot deal with incoming messages without periodically re-starting TB - which is an utter PIA.

I am running Win 11 Professional on a 2-year old machine with 64 Gb of memory. I have run TB in Troubleshoot mode, I have confirmed that the problem occurs regardless or whatever other apps are running (or none) and I have proven conclusively that no other app causes any kind of similar problem.

Looking forward yto hearing if others have had the same issue and what can be done about it.

Open 35 149

cannot send messages from any of my accounts after migrating to Greenby

I cannot send messages from any of my accounts after migrating to Greenby. I have tried to setup their outgoing server as per their instructions but it does not work. Th… (read more)

I cannot send messages from any of my accounts after migrating to Greenby. I have tried to setup their outgoing server as per their instructions but it does not work. They have a AI tool which I keep going round and round in cycles

Open

I have problems with my Orcon emails and they say it is Thunderbird.

On Saturday morning 27 June 2026 I tried to login my Orcon email account via Thunderbird (which I have been using for a long time). But my login didn't work, I got a mes… (read more)

On Saturday morning 27 June 2026 I tried to login my Orcon email account via Thunderbird (which I have been using for a long time). But my login didn't work, I got a message saying "login to POP3.orcon.net.nz with username habitation failed." On 30th June 2026 I reported the problem to Orcon.

Orcon gave me the following settings for Thunderbird. I have done that and even made a new account: Incoming Server Type: IMAP Mail Server: imap.orcon.net.nz Port: 143 SSL: Off Authentication: On (username and password required)

Outgoing SMTP Server: Mail Server: smtp.orcon.net.nz Port: 25 SSL: Off Authentication: Off

Since then I have spent many hours and going around in circles with Orcon's Technical Support to resolve this, but no luck. They blame Thunderbird. I used Thunderbird Troubleshoot Mode. The message that comes up reads: login to server mail orcon.net.nz with username habitation failed. Please can you check that your server settings above are correct? And if there is a bug? Irma

Open 31

Unable to send email

I can't send emails from my Thunderbird account. I am however receiving them. Using IMAP. All server settings appear to be correct. Error message reads " Sending of the m… (read more)

I can't send emails from my Thunderbird account. I am however receiving them. Using IMAP. All server settings appear to be correct. Error message reads " Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.stackmail.com timed out. Try again." What's going wrong?

Open 1

Configuring Outlook email with Thunderbird

I have followed all instructions I can find through many searches online but cannot get my outlook email to configure in Thunderbird. First, I have no option to chose OAu… (read more)

I have followed all instructions I can find through many searches online but cannot get my outlook email to configure in Thunderbird. First, I have no option to chose OAuth2 even though I have deleted any outlook passwords, email accounts, and Thunderbird is up to date. I have received so many error messages I cant keep track. Bottom line, all my other email accounts configure find except for outlook. Any help would be appreciated Steven Pecoraro

Open 2 1 88

I'm unable to send messages from thunderbird

When I try to send a message I get the following error message: An error occurred while sending mail: Outgoing server(SMTP) error. The server responded: Cannot connect to… (read more)

When I try to send a message I get the following error message: An error occurred while sending mail: Outgoing server(SMTP) error. The server responded: Cannot connect to SMTP server 209.71.208.9 (209.71.208.9.25) connect error10060 How do I fix this?

Open 1

Empty Local Folders: Drafts / Sent / Trash / Outbox

After Thunderbird 152.0.1 Windows x64 lost its mind: * my main calendar * not allow recreation from backup data * would not load profile I had no option but to remove an… (read more)

After Thunderbird 152.0.1 Windows x64 lost its mind:

* my main calendar
* not allow recreation from backup data
* would not load profile

I had no option but to remove and reinstall.

Local Folders has 4 non-removeable folders Drafts - XXxxxx, Sent, Trash and Outbox that were not there in the past 20 years.

Open

Under installed apps I have two entries for Thunderbird: 1) 140.8.0, 2/25/2026, 244 GB (sic) and 2) 140.12.1, 7/2/2026, 250 GB. Is it safe to temove 1), and how is it possible to be that large an app?

Please let me know if it is safe to remove the older version of Thunderbird in the Installed Apps list. I also question whether the size of the app in the list is accurat… (read more)

Please let me know if it is safe to remove the older version of Thunderbird in the Installed Apps list. I also question whether the size of the app in the list is accurate; 250 GB seems quite enormous in a 500 GB hard drive. Thanks, Hans

Open 1

Cannot send or receive messages Thunderbird is not connecting

Thunderbird is not responding. Xfinity is working just fine I need help resetting is there any way I can speak with a person? I am totally bogged down caring for my part… (read more)

Thunderbird is not responding. Xfinity is working just fine I need help resetting is there any way I can speak with a person? I am totally bogged down caring for my partner with dementia. I am able to go to my settings, etc.

Open