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Strange messages about two profiles

Sebastian Becker replied
Roger and Jennifer Fajman

When I try to login with my Firefox account to configure Sync, I get a message that says that I am logged on to a different profile and asks if I want to switch. If I switch, I get the same result with the other profile. There is only one profile folder in the Profiles directory, there are no other files or folders. What should I do?

When I try to login with my Firefox account to configure Sync, I get a message that says that I am logged on to a different profile and asks if I want to switch. If I switch, I get the same result with the other profile. There is only one profile folder in the Profiles directory, there are no other files or folders. What should I do?

Modified by Sebastian Becker

All Replies (1)

Hi Roger and Jennifer, I have removed one of your screenshots because it contained Personally Identifiable Information (your email address). For your own privacy and security, please do not post unmasked email addresses in this public forum. You can edit the image on your device to black out your email address, and then upload the safe version in a reply to this thread so the community can assist you with your profile issue. Thank you!"

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