Open
Thunderbird gets unresponsive when deleting mails
When I try to delete mail from Deleted folder (even if there is just 1 email), the thuderbird gets unresponsive. Same when i try to select few emails (headers) for deletion or moving to another folder. Running on Windows 11
When I try to delete mail from Deleted folder (even if there is just 1 email), the thuderbird gets unresponsive. Same when i try to select few emails (headers) for deletion or moving to another folder.
Running on Windows 11
All Replies (1)
Try adding exclusions in Windows Defender for the TB Profiles folder:
- in Windows, click Start and type: virus
- click Virus & threat protection System settings > Virus & threat protection settings > Manage settings
- scroll down to Exclusions > click 'Add an exclusion' > Folder
- navigate to and select the Thunderbird Profiles folder (all profiles - usually at C:\Users\<username>\AppData\Roaming\Thunderbird\Profiles) > click 'Select Folder'
- to locate the Profiles folder:
- TB menu > Help > Troubleshooting Information
- Application Basics section > scroll down to 'Profile folder > click the 'Open Folder' button
- navigate up two levels
IMPORTANT: also go to TB menu > Settings > Privacy & Security > Security > Antivirus and enable 'Allow antivirus clients to quarantine individual incoming messages'.
You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.