Showing questions tagged:

Incorrect sender names suddenly attaching to emails today

A weird thing has started happening to my Thunderbird inbox in the last couple of days. Emails are showing as from a totally different sender. For example, a Google searc… (read more)

A weird thing has started happening to my Thunderbird inbox in the last couple of days. Emails are showing as from a totally different sender. For example, a Google search on Sondheim has been "sent" by EDF (my electricity supplier) and some Groupon emails are showing as coming from people I correspond with. Also a Keto bread recipe from a low carb group I belong to has been "sent" by one of my work clients! More weirdly, I copied them into a subfolder on my inbox and they then appeared correctly. I have tried repairing the folder but it made no difference.

Open

no incoming e-mails:

Hello, I can't receive any of my e-mails. I can send e-mails out now. Plus I can put in my password to log into my e-mail. This has been a headache for me, I have been w… (read more)

Hello,

I can't receive any of my e-mails. I can send e-mails out now. Plus I can put in my password to log into my e-mail.  This has been a headache for me, I have been with Thunder Bird for years.

I also get a boxes that says : Unable to write the email to the mailbox. It says to make sure the file system allows me to write privileges, and I have enough disk space to copy the mailbox. I have enough space on my computer system and all. Another box that says my e-mail is being processed. Please wait until processing is complete to get messages. I did e-mail you yesterday on these issues. As I said I can e-mail messages out now also log into my e-mail with my password. Thanks, Chris

Open 8

Tbird was not working. Downloaded upgrade verbatim off of website. lost all files, contacts, archives, etc.

My Tbird email was not working, so I tried a "clean re-install" as recommended on your website. I lost everything, contacts, archive, pics, email.. .years worth. Please… (read more)

My Tbird email was not working, so I tried a "clean re-install" as recommended on your website. I lost everything, contacts, archive, pics, email.. .years worth. Please tell me I can retrieve them.

Thank you,

Pat
Open 7

Sent Email storage not going into "sent" file, going into "All Files" instead.

I have 4 seperate email addresses in Thunderbird. Only one of them has this problem and I would like to resolve it. When I send an email, the copy goes into "All Files" a… (read more)

I have 4 seperate email addresses in Thunderbird. Only one of them has this problem and I would like to resolve it. When I send an email, the copy goes into "All Files" and not into the "Sent" email; folder. Which setting do I need to change to put it right please?

Solved 1 1

Why does my post have to wait for a moderator?

After click, Ask a question, a banner pops up saying my post is awaiting approval by a moderator. Why? What did I do or say that appeared so negative as to require approv… (read more)

After click, Ask a question, a banner pops up saying my post is awaiting approval by a moderator. Why? What did I do or say that appeared so negative as to require approval first? IMO, it takes time for a Mod to mod it. Then it goes out for some people to see. It's not good for business if there is no wait time, and it a waste of time, if the problem asked, has a answer in a holding pattern, that goes in to a holding pattern again if/when the Post is permitted. Very odd..

Solved 2

Disable Thunderbird Account Hub

I am trying to add an Proton mail account to Thunderbird using the Proton Mail Bridge (PMB). In the PMB guide it is recommended to uncheck Account Hub in the Setting>G… (read more)

I am trying to add an Proton mail account to Thunderbird using the Proton Mail Bridge (PMB). In the PMB guide it is recommended to uncheck Account Hub in the Setting>General. The problem is that the Account Hub still pops up when trying to add a new mail account - it simply refuses to go away regardless of several restarts of both the computer and the mail client!

Open 3

Unable to write the email to the mailbox

I've been using Thunderbird on Windows 10 since last year sometime. Currently I'm on version 151.0.1. I've 4 x mailboxes here and since yesterday, 3 of them show me an un… (read more)

I've been using Thunderbird on Windows 10 since last year sometime. Currently I'm on version 151.0.1.

I've 4 x mailboxes here and since yesterday, 3 of them show me an unusual message when checking for emails. I tried attaching a screenshot but although the screenshot uploaded, I couldn't find a way to insert it here. But the message says Unable to write the email to the mailbox and asks me to check if I've write privileges (which I have) and to cheek the available disk space.(currently 101GB free).

The message is happening 2 or 3 times each day and lasts for about half an hour, then everything works fine again. Has anyone else seen this??

Open 8

Why am I getting Error Filter action failed: "Move failed" with error code=0x8000FFFF while attempting: Applied filter "Blocked Sender List" .

[6/12/26, 10:49:22 PM GMT-4] Applied filter "Blocked Sender List" to message from The Home Depot® Consumer Credit Card <citi@info15.citi.com> - James, Don’t forget … (read more)

[6/12/26, 10:49:22 PM GMT-4] Applied filter "Blocked Sender List" to message from The Home Depot® Consumer Credit Card <citi@info15.citi.com> - James, Don’t forget to use this special offer to get your Summer projects going! 🌼🌺 at 6/12/26, 10:02:27 PM GMT-4 deleted

[6/12/26, 10:49:22 PM GMT-4] Filter action failed: "Move failed" with error code=0x8000FFFF while attempting: Applied filter "Blocked Sender List" to message from The Home Depot® Consumer Credit Card <citi@info15.citi.com> - James, Don’t forget to use this special offer to get your Summer projects going! 🌼🌺 at 6/12/26, 10:02:27 PM GMT-4 deleted

The sent message is deleted but I get Filter action Failed.

Open 3

Why Does Thunderbird Hang When Saving Draft

Why Does Thunderbird Hang When Saving Draft? Right after creating a new email, and I "Save to Draft", Tbird says "Copying messages to Drafts" at bottom left of GUI. The … (read more)

Why Does Thunderbird Hang When Saving Draft? Right after creating a new email, and I "Save to Draft", Tbird says "Copying messages to Drafts" at bottom left of GUI.

The only way I could see to clear the "Copying..." message was to have Tbird check for mail in a different account. When I check for the draft in Drafts, it's not there - it's no where I checked except the original still in it's own opened GUI that opens when using "New Message"

Bottom line - can't save drafts.

Open 2

why is adaptive spam NOT working

Despite my marking messages several times as NOT spam, Thunderbird keeps on and on RE-marking them as spam. And the mails are coming from one of my own addresses, and the… (read more)

Despite my marking messages several times as NOT spam, Thunderbird keeps on and on RE-marking them as spam. And the mails are coming from one of my own addresses, and they ARE in my address book!!!!!

There seems no way that I can stop the beast from misbehaving.

Open 2

Screen layout

I had tbird set up just how I liked it on my laptop. Then the laptop screen hinge broke and I had to replace it. Have installed tbird on new machine but cannot find the s… (read more)

I had tbird set up just how I liked it on my laptop. Then the laptop screen hinge broke and I had to replace it. Have installed tbird on new machine but cannot find the setting I need. I want the message preview pane to be on the bottom instead of on the right side of screen. I also need to know how to import my contacts from the old machine.

Open 1

Import Thunderbird address book from another computer

I am computer literate, but please remember that literacy is a 4th grade degree of knowledge so please be gentle with me. I have installed Thnderbird on a new computer bu… (read more)

I am computer literate, but please remember that literacy is a 4th grade degree of knowledge so please be gentle with me. I have installed Thnderbird on a new computer but cannot import the address book from my old computer. Please help. Thank you.

Open 1

Malicious email or virus, Thunderbird hangs on can't write or not enough disk space

In Thunderbird 151.0.1 [64 bit] I get the following error message: Error Inbox - inbox on .....[my email address] "There is not enough disk space to download new message… (read more)

In Thunderbird 151.0.1 [64 bit] I get the following error message: Error Inbox - inbox on .....[my email address] "There is not enough disk space to download new messages. Try deleting old mail, emptying the trash folder and compacting your mail folders and then try again." I did all of that, even went into windows disk cleanup to free up more disk space. I get the same error message. I have 3 email accounts in Thunderbird, only one account has this problem. When I use Outlook express I do not get any error messages but I do get a malicious email that AVG intercepts. So how can I purge bad email from Thunderbird ? Or what else may be going on and what else could I try ? I have deleted all old emails, in Thunderbird, I routinely delete old emails. Thanks alot Sam

Open 1

Spam Icon Randomly appeared

I have 6 email accounts linked to Thunderbird. I noticed today on one of the accounts, along with inbox, drafts, sent, etc., there is now a spam icon. I didn't change a… (read more)

I have 6 email accounts linked to Thunderbird. I noticed today on one of the accounts, along with inbox, drafts, sent, etc., there is now a spam icon. I didn't change any settings or even look at that email account today. This is the only account with that icon and it won't allow me to delete it. All settings between all accounts are the same, just this dang spam fire icon that I can't delete

Open 3 1

I keep getting an "unable to authenticate" message for my outlook account in TB.

I have a new computer and I am loading my email accounts into TB. One of them loaded perfectly but the outlook account has been trouble. I have read several forum quest… (read more)

I have a new computer and I am loading my email accounts into TB. One of them loaded perfectly but the outlook account has been trouble. I have read several forum questions/answers and tried all of the suggestions with no help. I will attach a screen print of the page I get when prompted to enter password credentials. I cannot go further until I can get TB and Outlook to communicate so I need help. I don't want to use Outlook as an email server if possible.

Open 3

why is thunderbird not woorking for shaw email since update, thee different mail accounts on 2 different computers

keep getting connection to sever failed, wont load any emails or send messages, does not show any old emails that were saved, settings are all correct tried all fixes, no… (read more)

keep getting connection to sever failed, wont load any emails or send messages, does not show any old emails that were saved, settings are all correct tried all fixes, nothing works ?

Open 2

Attachment disappear in forwarded maessage after long editing

Hello, When I forward message with some attachments, new windows opens, with e-mail and attachments, and I can open and review them. If I edit (or not) that message, for … (read more)

Hello,

When I forward message with some attachments, new windows opens, with e-mail and attachments, and I can open and review them. If I edit (or not) that message, for no more than couple minutes, I can send it without problems.

But if I left windows open for some time (let say more than 10 minutest, but I not figured out exact amount), I can't view attachments. If I double-click on icons, nothing happens. If I try to send that message, I get message about missing file.

I've noticed, that after opening new window with forwarded message, attachments are copied to %TEMP% folder as nsmail.pdf (or jpg or something). After some time (10 or more minutes as mentioned before) these files disappear, and then problem begins.

The same problem occurs with MAPI generated message with attachment.

Problem tested at two PCs, one PC with 32bit viersion of TB and IMAP, and another with 64bit and POP.

Open 1

Why won't one of the email addresses receive any email?

I've recently changed one of my emails from example@cpsupply.com to example@yardsignninjas.com and I've been able to send email to other accounts most times. Sometimes th… (read more)

I've recently changed one of my emails from example@cpsupply.com to example@yardsignninjas.com and I've been able to send email to other accounts most times. Sometimes the email never gets to the address I'm sending to. However, I haven't been able to receive any emails to the example@yardsignninjas.com and I need to verify it for an application i need to use for work. Why isn't this edited email address receiving mail when I use the new name?

Open 1

Thunderbird error message

When i try to update my schooles secure mail, i get the nev certifikat and the Root, and Ca1 under autoreties and give it the right rights but it keeps giving me this err… (read more)

When i try to update my schooles secure mail, i get the nev certifikat and the Root, and Ca1 under autoreties and give it the right rights but it keeps giving me this error message " Certificate verification failed with the following error: The peer's certificate issuer is unknown. (Error code: SEC_ERROR_UNKNOWN_ISSUER)"

Open 3 1