Join us to show up for other Firefox users 🦊. Earn fun badges and Mozilla swag vouchers! Find out more: https://mzl.la/askafox150

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Reinstalled Windows, don't have recovery key, I need the passwords.

  • No replies
  • 0 have this problem
  • Open
Real Yagiz
Real Yagiz

Basically, I reinstalled Windows, and I had all my passwords and stuff on my Firefox beforehand. Now, I don't remember my accounts password, and not the security key either.

Basically, I reinstalled Windows, and I had all my passwords and stuff on my Firefox beforehand. Now, I don't remember my accounts password, and not the security key either.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.