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Passwords won't reveal

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  • Last reply by WhatABee

victormortiz716
victormortiz716

When on Firefox desktop I can't reveal any passwords. Currently, it's set to prompt for a user login from the computer to reveal a password but it doesn't show the prompt when clicking to reveal a password.

Restarting the browser doesn't seem to work. Restarting the computer doesn't seem to do the trick either. I tried signing out and back in from my Firefox account but that didn't work either. I tried using mobile Firefox and that seems to work properly. Passwords also auto-fill like normal, basically the only thing not working is the password reveal. I'm not exactly sure what I can proceed to try next to fix this.

When on Firefox desktop I can't reveal any passwords. Currently, it's set to prompt for a user login from the computer to reveal a password but it doesn't show the prompt when clicking to reveal a password. Restarting the browser doesn't seem to work. Restarting the computer doesn't seem to do the trick either. I tried signing out and back in from my Firefox account but that didn't work either. I tried using mobile Firefox and that seems to work properly. Passwords also auto-fill like normal, basically the only thing not working is the password reveal. I'm not exactly sure what I can proceed to try next to fix this.

All Replies (1)

WhatABee
WhatABee

This answer was generated by AI. Please verify critical information.

The issue is likely with the "Primary Password" feature or system authentication integration on your desktop.

1. Disable and re-enable the Primary Password: Go to Firefox Settings > Privacy & Security. Under "Logins and Passwords," uncheck "Use a Primary Password," restart Firefox, then set it up again if desired. This can reset the authentication trigger . 2. Check macOS permissions (if applicable): If on a Mac, ensure Firefox has permission for "System Events" in System Settings > Privacy & Security > Automation. 3. Reset the password manager: Type `about:config` in the address bar, search for `signon.management.page.breach-alerts.enabled` and ensure it's set to `true`. Also, try toggling `signon.generation.confidence` off and on . 4. Test in a new profile: Create a fresh Firefox profile via `about:profiles`. If the reveal works there, it confirms a corruption issue in your main profile's password database.

Sorry if this answer didn't help you.

Modified by WhatABee

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