Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Recent Activity Thumbnails Not Displaying for My Website Despite Correct OG Tags

  • 1 reply
  • 0 have this problem
  • 8 views
  • Last reply by optout750

more options

Issue Summary: My website (mass-doc.com) displays blank thumbnails in Firefox's New Tab "Recent Activity" section, while other websites (Claude.ai, Ahrefs, FamilySearch, Fox News, Xfinity) display their OG images correctly in the same section. Environment: Extensions Installed: uBlock Origin, FireShot (both tested disabled with no change)

Evidence That OG Images Are Correctly Configured:

Google Search Console "Insights" section correctly displays my OG images Social media preview tools show images correctly Images load directly when URL is accessed in browser Image specifications meet requirements: 1200×675 pixels, 132KB file size, JPEG format

Example OG Meta Tags (verified correct):

Issue Summary: My website (mass-doc.com) displays blank thumbnails in Firefox's New Tab "Recent Activity" section, while other websites (Claude.ai, Ahrefs, FamilySearch, Fox News, Xfinity) display their OG images correctly in the same section. Environment: Extensions Installed: uBlock Origin, FireShot (both tested disabled with no change) Evidence That OG Images Are Correctly Configured: Google Search Console "Insights" section correctly displays my OG images Social media preview tools show images correctly Images load directly when URL is accessed in browser Image specifications meet requirements: 1200×675 pixels, 132KB file size, JPEG format Example OG Meta Tags (verified correct):

All Replies (1)

more options

Here is the rest of my question. (was cut off I guess...?)

html<meta property="og:url" content="https://www.mass-doc.com/massachusetts-naturalization-records.htm"> <meta property="og:type" content="website"> <meta property="og:title" content="Massachusetts Naturalization Records | Immigration Guide"> <meta property="og:site_name" content="Massachusetts Document Retrieval"> <meta property="og:description" content="Research Massachusetts naturalization and immigration records..."> <meta property="og:image" content="https://www.mass-doc.com/images/imagined-immigrant-naturalization-ceremony-1920s-Boston-optimized.jpg"> <meta property="og:image:width" content="1200"> <meta property="og:image:height" content="675">

Troubleshooting Steps Completed (All Unsuccessful):

Ruled out uBlock Origin: Disabled extension completely, checked uBlock logger for blocked requests — none found related to my images Verified Enhanced Tracking Protection: Checked shield icon and Protections Dashboard — no blocking of my site Added OG image dimension meta tags: Added og:image:width and og:image:height — no change Attempted to clear thumbnail cache: Profile folder does not contain a "thumbnails" folder to delete Verified about:config settings (all correct):

browser.newtabpage.activity-stream.feeds.section.highlights = true browser.newtabpage.activity-stream.section.highlights.includeVisited = true browser.pagethumbnails.capturing_disabled = does not exist (correct — capturing enabled) browser.cache.disk.enable = true

Cleared browser cache: Settings > Clear Data > Temporary cached files and pages > Everything — no change Restarted Firefox multiple times after each troubleshooting step

Changed DNS servers: Based on advice that Cloudflare might be interfering, I changed my DNS configuration entirely. This resulted in 24 hours of site downtime and did not resolve the issue. Tested on multiple pages: Updated 5+ pages on my site with proper OG tags — all show blank thumbnails

Observed Behavior:

New Tab > Recent Activity shows my site's title and URL correctly Thumbnail area is completely blank/gray Other websites visited in the same session display their thumbnails correctly Issue persists across browser restarts and cache clears

Questions for Firefox Team:

Does Firefox's Recent Activity section pull images from OG meta tags, browser screenshots, or both? Is there a specific requirement my site is not meeting that other sites are? Are there known issues with certain server configurations, CDNs, or hosting environments that prevent thumbnail generation? Is there a way to view Firefox's thumbnail generation logs or errors?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.