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Firefox supplied email issue

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  • Last reply by Foxfree99

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When signing in to websites, firefox offers e-mail address options that havebeen used before on that site. But right now it keeps offering two, one of which is incorrect, and I thought there was a way to fix that, but right now I cannot remember it.

This is explicitly for sites where I have told firefox *not* to save the password, and it is offering up potential email/login. entries *only*.

I do not want to tell firefox to not offer to autofill anything ever, because that saves time when the entries are correct. but here they are *not* correct and I need to clear them for this one specific website.

How do I do that?

When signing in to websites, firefox offers e-mail address options that havebeen used before on that site. But right now it keeps offering two, one of which is incorrect, and I thought there was a way to fix that, but right now I cannot remember it. This is explicitly for sites where I have told firefox *not* to save the password, and it is offering up potential email/login. entries *only*. I do not want to tell firefox to not offer to autofill anything ever, because that saves time when the entries are correct. but here they are *not* correct and I need to clear them for this one specific website. How do I do that?

Chosen solution

Hi, Firefox may save usernames and email addresses in multiple places. These include:

  • Saved Logins (menu button > Passwords) - it sounds like you already ruled out this one
  • Form History
  • Address form fill

For Form history, you usually can start typing text to show saved matches, then press the down arrow key, then the Delete (Del) key to remove the match from form history. More info: Control whether Firefox automatically fills in forms.

Address form fill may or may not be available for email address fields from time to time. For more info on cleaning up this data, see: Automatically fill in your address on web forms.

Can you find/resolve the problem in any of those areas?

Oh, finally, I should mention that some sites store a username history in a cookie or local storage. You can clear cookies and local storage entries set by the site this way:

While viewing a page on the site, click the lock icon at the left end of the address bar. After a moment, a "Clear Cookies and Site Data" button should appear at the bottom. Go ahead and click that. Firefox will ask you to confirm; go ahead and confirm.

Hopefully it was one of those things.

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Chosen Solution

Hi, Firefox may save usernames and email addresses in multiple places. These include:

  • Saved Logins (menu button > Passwords) - it sounds like you already ruled out this one
  • Form History
  • Address form fill

For Form history, you usually can start typing text to show saved matches, then press the down arrow key, then the Delete (Del) key to remove the match from form history. More info: Control whether Firefox automatically fills in forms.

Address form fill may or may not be available for email address fields from time to time. For more info on cleaning up this data, see: Automatically fill in your address on web forms.

Can you find/resolve the problem in any of those areas?

Oh, finally, I should mention that some sites store a username history in a cookie or local storage. You can clear cookies and local storage entries set by the site this way:

While viewing a page on the site, click the lock icon at the left end of the address bar. After a moment, a "Clear Cookies and Site Data" button should appear at the bottom. Go ahead and click that. Firefox will ask you to confirm; go ahead and confirm.

Hopefully it was one of those things.

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Killing the cookies and site data cleared the problem. It *was* on the other side, not FF.

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