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"Rate Firefox" Pop-up on Android

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  • Last reply by Denys

Richard Teitelman
Richard Teitelman
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For the last several weeks, EVERY time I use Firefox on my android(samsung) phone, I get a popup message "What do you think about Firefox" with choice of I'm having issues, or It's great. picking one it wants me to rate Firefox on the Google Play Store. but selecting the like does not take to a place on the Google Play store. and this happens every time. Does anyone know where this message originates from and how I can turn it off?

For the last several weeks, EVERY time I use Firefox on my android(samsung) phone, I get a popup message "What do you think about Firefox" with choice of I'm having issues, or It's great. picking one it wants me to rate Firefox on the Google Play Store. but selecting the like does not take to a place on the Google Play store. and this happens every time. Does anyone know where this message originates from and how I can turn it off?

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Denys
Denys
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Hi Richard,

Sorry for that. That's definitely not intended, and this prompt will be completely disabled in the next Firefox release next week.

Meanwhile, the developers are still investigating why this prompt is popping up so frequently for some users like you. There are several reports, but they haven't managed to nail down the circumstances yet. By any chance, would you be willing to connect with one of Mozilla's Android engineers to try to diagnose what's going on?

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