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Email sending not working

  • 2 replies
  • 0 have this problem
  • Last reply by ajs1101

ajs1101
ajs1101
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Since last night my emails in 3 accounts won't send in thunderbird. I get the following message

the message could note be sent because connecting to the outgoing server SMTP mail.optusnet.com.au failed. The server maybe unavailable or is refusing SMTP connections. Please verify that your outgoing server (SMTP) is correct and try again.

The provider Optus has confirmed it doesn't have any issues.

Is there a problem with this with Windows 11 which i have just downloaded 5 days ago?

Does anyone have any suggestions?

Since last night my emails in 3 accounts won't send in thunderbird. I get the following message the message could note be sent because connecting to the outgoing server SMTP mail.optusnet.com.au failed. The server maybe unavailable or is refusing SMTP connections. Please verify that your outgoing server (SMTP) is correct and try again. The provider Optus has confirmed it doesn't have any issues. Is there a problem with this with Windows 11 which i have just downloaded 5 days ago? Does anyone have any suggestions?

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
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Do you have the recommended settings?

https://www.optus.com.au/support/answer/using_an_email_application_with_optusnet_email_1434

ajs1101
ajs1101 Question owner
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Thanks. Yes and this has been checked with Optus

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