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Can no longer log into Bank of america online banking on Firefox on my computer

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  • Last reply by Kiki

eperless
eperless
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Password box is not live. Works fine on Safari. Works fine on the other (older) computer on Firefox. Only site I am having problems with today. (Know there was a big problem yesterday. Only started 10/21. Running an M1 Mac Mini Firefox 144.0 (aarch64). Mac is running Sequoia 15.6.1.

What do I have to do to get it back up and running? I would rather not have to change the password if i don't have to.

Many thanks for your help.

Password box is not live. Works fine on Safari. Works fine on the other (older) computer on Firefox. Only site I am having problems with today. (Know there was a big problem yesterday. Only started 10/21. Running an M1 Mac Mini Firefox 144.0 (aarch64). Mac is running Sequoia 15.6.1. What do I have to do to get it back up and running? I would rather not have to change the password if i don't have to. Many thanks for your help.

Chosen solution

Thank you, but I seem to have found the answer. I removed the login on the Firefox page and reinstalled it with the correct website marker which included the word secure in the url, not the general website.

Hope it's still working tomorrow, or I may be back.

Be well, everyone.

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eperless
eperless Question owner
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Chosen Solution

Thank you, but I seem to have found the answer. I removed the login on the Firefox page and reinstalled it with the correct website marker which included the word secure in the url, not the general website.

Hope it's still working tomorrow, or I may be back.

Be well, everyone.

Kiki
Kiki
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Mozilla Staff
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Hi eperless,

Thank you so much for coming back to this thread to share your solution and marking it as the answer! By doing this, you're not only resolving your own issue but also helping others who might run into the same problem. We really appreciate it!

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