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Fiefox will not refresh

  • 4 replies
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

LindainMaryville
LindainMaryville
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I am the church secretary and as such, I upload the Church Bulletin and Announcements to our church website once a week.

I upload the bulletin and announcements, save the changes on the church website and log off.

When I log back in to the church website using Firefox, it does not show the information that was changed and sends me to the portion of the website page that I was on when I uploaded the Bulletin and Announcements.

To verify that the uploads were successful, I must use Chrome or Edge to verify that the new uploads are properly displayed on the Church website. The uploads that I did on our church website are displayed properly on Chrome and Edge but not of Firefox

I have even run CC Cleaner and rebooted my computer and Firefox still will not display my changes. I can go to the other computer in my home, open Firefox and go to our church website and the changes that I made are there.

What steps can I take, using the computer that I used to upload the info to the church website, to verify that the the documents that I uploaded are there?

I am the church secretary and as such, I upload the Church Bulletin and Announcements to our church website once a week. I upload the bulletin and announcements, save the changes on the church website and log off. When I log back in to the church website using Firefox, it does not show the information that was changed and sends me to the portion of the website page that I was on when I uploaded the Bulletin and Announcements. To verify that the uploads were successful, I must use Chrome or Edge to verify that the new uploads are properly displayed on the Church website. The uploads that I did on our church website are displayed properly on Chrome and Edge but not of Firefox I have even run CC Cleaner and rebooted my computer and Firefox still will not display my changes. I can go to the other computer in my home, open Firefox and go to our church website and the changes that I made are there. What steps can I take, using the computer that I used to upload the info to the church website, to verify that the the documents that I uploaded are there?

All Replies (4)

Shashank Shekhar
Shashank Shekhar
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Hi,

Try Refreshing your Browser:-

  • To do this, click the menu button at the top right corner of the Firefox window.
  • Click the “Help” option near the bottom of the menu.
  • Click the “Troubleshooting Information” option in the Help menu.
  • Click the “Refresh Firefox” button at the top right corner of the Troubleshooting Information page.
  • You’ll be warned that this will remove your browser add-ons, reset your customizations, and revert other browser data to the default settings. Click “Refresh Firefox” to confirm you want to make these changes.
LindainMaryville
LindainMaryville Question owner
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That is a lot of effort required to fix a known problem on Firefox. I can't be the only user in the world with this issue. Wouldn't it make more sense for Firefox to fix the issue?

TyDraniu
TyDraniu
  • Top 10 Contributor
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Try to use Ctrl + Shift +R to refresh with clearing the cache.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You also can possibly use "Clear history when Firefox closes" to clear the disk cache, especially if you leave tabs open and let Session Restore restore the tabs.

  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • clearing "Cookies" will remove all cookies including cookies with an allow exception you may want to keep