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Wrong email time stamp from one mail server only

  • 3 replies
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  • Last reply by eibyer_moz

eibyer_moz
eibyer_moz
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Hello, hoping someone can point me to a fix for an issue I'm having with. The time stamp for emails we're receiving from our secure email server has the wrong time stamp. I inquired with the secure email company and they're telling me it's the email client that is displaying the time stamp incorrectly.

The email times are correct when viewed on an Android phone, through webmail and even Outlook.

The Thunderbird version we're using is: 78.12.0, 32-bit

Please let me know if email headers are needed and I'll post snippets of it.

Hello, hoping someone can point me to a fix for an issue I'm having with. The time stamp for emails we're receiving from our secure email server has the wrong time stamp. I inquired with the secure email company and they're telling me it's the email client that is displaying the time stamp incorrectly. The email times are correct when viewed on an Android phone, through webmail and even Outlook. The Thunderbird version we're using is: 78.12.0, 32-bit Please let me know if email headers are needed and I'll post snippets of it.

All Replies (3)

Matt
Matt
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Do you have your locale set correctly in the operating system. Not the time. the locale which generates appropriate UTC time offsets which can be used to read times in email headers which are UTC with plus or minus offsets.

eibyer_moz
eibyer_moz Question owner
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Sorry for the delayed reply. Yes, I verified the locale is set properly. It is a strange issue as the time stamps display correctly on webmail and even on my android clients.

eibyer_moz
eibyer_moz Question owner
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I tried the latest version of Thunderbird 91 to see if it would fix it but the time stamp is still off.

In the screen cap below, the [Secure Message] should have a time stamp after the test #2 email.

Modified by eibyer_moz