Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

can't screenshot on private mode after android 11 update

  • 2 replies
  • 1 has this problem
  • 108 views
  • Last reply by babystarj

babystarj
babystarj
more options

I updated to android 11 on my Google pixel 3a a few days ago and had to change to 3 gesture to enable screenshotting on my device. When I try screenshotting in private on firefox, i get this message saying 'this action isn't allowed by the app or your organization'

I enabled screenshot in private mode on the app I also don't have a '.nomedia' file in the pictures folder of my internal storage to delete, a suggestion other users with this problem found resolved their issue

Google support says it's not a problem with the update. Can anyone please help?

I updated to android 11 on my Google pixel 3a a few days ago and had to change to 3 gesture to enable screenshotting on my device. When I try screenshotting in private on firefox, i get this message saying 'this action isn't allowed by the app or your organization' I enabled screenshot in private mode on the app I also don't have a '.nomedia' file in the pictures folder of my internal storage to delete, a suggestion other users with this problem found resolved their issue Google support says it's not a problem with the update. Can anyone please help?

Chosen solution

Edit: it's working now - went to a setting in internal storage that allowed me to see hidden apps - deleted .nomedia files from pictures and screenshots folders -renamed pictures as pictures 2 and screenshots as screenshots 2

And now I can screenshot with 3 gesture. Screenshotting with power and down volume button worked in private browsing but it was such a hassle

Read this answer in context 👍 0

All Replies (2)

babystarj
babystarj Question owner
more options

Chosen Solution

Edit: it's working now - went to a setting in internal storage that allowed me to see hidden apps - deleted .nomedia files from pictures and screenshots folders -renamed pictures as pictures 2 and screenshots as screenshots 2

And now I can screenshot with 3 gesture. Screenshotting with power and down volume button worked in private browsing but it was such a hassle

babystarj
babystarj Question owner
more options

Edit again: the steps didn't work long-term so I still can't screenshot in private

Modified by babystarj