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PASSWORDS

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by Pamela

Pamela
Pamela
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I am unable to log in to ANY page requiring my password when using Firefox. Chrome works fine for me. I don't want to reset passwords as I just went thru and did those as a regular update. What has happened to Firefox that it won't let me use any of my sites I need to log in to?

I am unable to log in to ANY page requiring my password when using Firefox. Chrome works fine for me. I don't want to reset passwords as I just went thru and did those as a regular update. What has happened to Firefox that it won't let me use any of my sites I need to log in to?

Chosen solution

Hi PJBarnes,

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Thank You.

Read this answer in context 👍 1

All Replies (2)

Shashank Shekhar
Shashank Shekhar
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Chosen Solution

Hi PJBarnes,

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Thank You.

Modified by Shashank Shekhar

Pamela
Pamela Question owner
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I do believe that fixed it! THANK YOU