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some emails are going to junkmail file before they were going into in box why

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  • Last reply by Zenos

LarryGodley
LarryGodley
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The church I belong to sends out announcements to the audio visual computer email address. Those of us that are on this "team " also have these announcements forwarded to our home email address. This way we know the music director , pastor or church secretary has compiled what is needed for us to enter for church services.

However over the past couple of months I have noticed instead of these messaged coming into the "In Box " they have been going into a new box labeled "junkmail " . I have even noticed it when a audio visual member wants to send out a message from their home computer IE to schedule a meeting. It never did this before. the bad thing about it too, is that I do not have a junkmail folder on my cellphone, so if I am away from my laptop , and the messages comes in and it goes into this junkmail folder, I never know about it unless I turn my lap top on. Neither my email address , the audio visual address etc has changed. so why is all of a sudden it it going into a junk file?

The church I belong to sends out announcements to the audio visual computer email address. Those of us that are on this "team " also have these announcements forwarded to our home email address. This way we know the music director , pastor or church secretary has compiled what is needed for us to enter for church services. However over the past couple of months I have noticed instead of these messaged coming into the "In Box " they have been going into a new box labeled "junkmail " . I have even noticed it when a audio visual member wants to send out a message from their home computer IE to schedule a meeting. It never did this before. the bad thing about it too, is that I do not have a junkmail folder on my cellphone, so if I am away from my laptop , and the messages comes in and it goes into this junkmail folder, I never know about it unless I turn my lap top on. Neither my email address , the audio visual address etc has changed. so why is all of a sudden it it going into a junk file?

All Replies (1)

Zenos
Zenos
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"Junkmail" is not a standard Thunderbird folder name, so I'd look to your email provider for the origin of this. I guess they run an anti-spam system and your messages are being mis-categorised by this.

Unfortunately, too many of these systems seem unwilling or even unable to comply with the end user's requirements.

As an example, Googlemall's spam filters regularly put my mozilla traffic into spam and there is nothing I can find to fix this.