Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Save Image As" menu only shows icons and no right click options.

  • 4 replies
  • 2 have this problem
  • 1 view
  • Last reply by RogCBrand

more options

When I "right click" an image I get the menu that shows the various folders- but only the icons, no text, and I can't type in a name for the image. It is the same when I start Firefox with Add-Ons disabled. However this still works if I try Chrome.

When I "right click" an image I get the menu that shows the various folders- but only the icons, no text, and I can't type in a name for the image. It is the same when I start Firefox with Add-Ons disabled. However this still works if I try Chrome.
Attached screenshots

All Replies (4)

more options

Here is how it should look, when I do the same in Chrome-

more options

Hmm. Could this be a font issue where the font that Firefox tries to use is corrupted?

You can check in Font Book for corrupted and duplicate fonts and other font issues.

You can do a font test to see if you can identify corrupted font(s).

You can try different default fonts and temporarily disable website fonts to test the selected default font.

  • Options/Preferences -> Content: Fonts & Colors -> Advanced
    [ ] "Allow pages to choose their own fonts, instead of my selections above"
more options

Thanks cor-el. That sounded promising, but no luck. I'm hoping it's something simple like that.

more options

After having this problem for a week, everything is fine today- but I didn't do anything- it was still a problem yesterday, then I turned on the computer and went online today and everything is back to normal. I'm happy, but at the same time I wish I knew what caused it.