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I am not able to receive attachments on incoming email - Why?

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  • Last reply by Matt

liebergl
liebergl
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For a long time I was unable to open attachments (Adobe Acrobat) if they were part of a large distribution. If sent individually, was generally able to open, save, etc.

Yesterday and today, the incoming email does not even show an attachment, even though I know that it was attached when sent to me. How can I fix these two problems?

For a long time I was unable to open attachments (Adobe Acrobat) if they were part of a large distribution. If sent individually, was generally able to open, save, etc. Yesterday and today, the incoming email does not even show an attachment, even though I know that it was attached when sent to me. How can I fix these two problems?

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Matt
Matt
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have you tried disabling your email scanner on your anti virus? They have a tendency to scramble attachments at times, particularly PDFs historically