Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Scribe

CarolPubliart
CarolPubliart
more options

Can't actualize Firefox. Crash reports everyday.

Last crash:

Crash ID: bp-c77eab18-f689-41a3-a3d1-dd6192160516

Can't actualize Firefox. Crash reports everyday. Last crash: Crash ID: bp-c77eab18-f689-41a3-a3d1-dd6192160516

Chosen solution

Hi, this is a known issue that seems to be caused by a Potentially Unwanted Program on your Mac - 'PremierOpinion.'

For reference: https://bugzilla.mozilla.org/show_bug.cgi?id=1262787

Please see: Crashes on startup after the update to Firefox 46 on OS X.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

Read this answer in context 👍 0

All Replies (1)

Scribe
Scribe
more options

Chosen Solution

Hi, this is a known issue that seems to be caused by a Potentially Unwanted Program on your Mac - 'PremierOpinion.'

For reference: https://bugzilla.mozilla.org/show_bug.cgi?id=1262787

Please see: Crashes on startup after the update to Firefox 46 on OS X.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.