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Mozilla Firefox 35 constantly crashes with Adobe Flash Player

  • 5 replies
  • 8 have this problem
  • 6 views
  • Last reply by FredMcD

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Hi I am currenty using Firefox 35 with the up to date version of Adobe Flash 16.0.0.305. I keep getting that Firefox unable to load. While checking the Windows tasksbar I notice that there is many Adobe Flash plugins that are running. That causes Firefox browser to crash constantly.

Hi I am currenty using Firefox 35 with the up to date version of Adobe Flash 16.0.0.305. I keep getting that Firefox unable to load. While checking the Windows tasksbar I notice that there is many Adobe Flash plugins that are running. That causes Firefox browser to crash constantly.
Attached screenshots

Modified by mrusli

All Replies (5)

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First, update all of your Adobe programs.

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

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Hi

I have try the all the solutions that you have given me, the problems still persist.

I have include 2 additional screen shot or screencapture base on the original post.

Even I have updated to the newer version of Mozilla Firefox version 36. I still got the same issues.

Modified by mrusli

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I've called the big guys to help you. Good luck.

Start Firefox in Safe Mode {web Link} by holding down the <Shift (Mac Options) > key, and then starting Firefox. Is the problem still there?

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Hi FredMcD,

I did not run this on a Mac computer. I am running on a PC with a windows 10 and Windows 8.1 platform.

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For Macs, press the Options key. For others, press the Shift key.