Firefox: форум сообщества

After the last update on my desktop browser, my password was requested in order to "install a new helper tool." But it isn't accepting my password, even after I double checked what it was. And there's no Change Password link.

Since I can still access the Firefox browser on my iPhone, I thought of I'd change my password there and sync, but the new password isn't accepted either. Once a password isn't accepted, pressing cancel closes the app and it can't be reopened without a Force Quit first.

And 'round and 'round I go. How do I regain access to my desktop browser?

Thanks.

I am running Firefox 149.0 (64-bit) on Windows 10. FF tells me that there is an update. I downloaded the update, and when I restart FF, it does not update. Version 149.0 is re-started, and Help --> About Firefox again tells me to restart to upgrade. I have tried the upgrade at least three times.

I wanted to try the new split screen feature. The guide says you need the latest version 149. When I check 'About Firefox' it says I have version 140.9 but it also says 'Firefox up-to-date'. Could you advise how I can update to latest version 149 please?

Why hasn't firefox 147.0.4 updated to firefox 148 ? The computer is windows 10 home 64 bit that is enrolled in extended security updates. The update has been released a few days ago I believe, in Canada,also I;m wondering if there is a button that is available in "about:config" that forces a update check. Thanks James

I am currently using Windows 11 (64 bit). I have installed Firefox in a separate drive instead of Local C to save space. Now that I have done so, the automatic update fails often which causes me to try and find the custom installation on the Firefox download page. I use https://support.mozilla.org/en-US/kb/custom-installation-firefox-on-windo... page to try to find the correct installer.

Unfortunately, the download page that I was directed to, I can't seem to find the custom installation setup. When I click download, it keeps giving me the automatic Firefox Installer and proceeds to add Firefox on my C drive rather than the Mozilla Firefox Setup Wizard.

Can someone kindly direct me to where I can download the Mozilla Firefox Setup Wizard to update Firefox?

Hello, I am still running an old WIn 7 media center because I have applications I need that are no longer supported elsewhere. Firefox ESR has been working just fine up until the most recent update - which repeatedly fails to install each time I start Firefox. Is there a location where this update resides? If so may I know this location and procedure to eliminate this errant update? Thanks!

Greetings Ya'll,

Early this morning as I went to use the Firefox browser, on My Desktop, I got an update, & then firefox opened, somewhat.

The homepage did not fill in with favorites, suggestions, etc, and in fact all that did load was the Search bar, but not one of my usual website buttons. The "edit", "help", etc. buttons at the upper left hand corner did load, but that is all.

Not one of the buttons work, nor can I close out the Firefox page, by tapping the "X" in the upper right hand corner.

The only way that I could close out the "Firefox Page" was by going through the "Control/Alt/Delete" & then "Signing Out", which would initiate a "Re-start". Once I signed in, I could return to the Desktop, where everything works.

I use Firefox as my Browser on my Android phone, & at this moment, I've not had any problems using Firefox on my Cell Phone.

The only way that I could get to the Mozilla Website was by using the Microsoft Edge Browser, which is not giving me any problems as far as accessing the Internet!

How can I correct this problem, & go back to the Firefox Browser?

Why does not FF recognize that my OS is windows 11, not incorrectly windows 8? This prevents me from updating to latest FF browser versions newer than 115.37 to 128 and higher. Now, with the popularity of AI, my bank no longer supports FF version 115.37 or lower browsers. Might it be FF is not seeing the correct IP address for windows 11 OS? However, I see nowhere on my FF account to let me or FF correct this error. If this cannot be corrected, this I (and thousands of other users) will have to abandon FF for other more up to date browsers because it looks like google, ms and apple are herding their clients to stop recognizing other browsers, which do not support AI protocols.

From "About" on the Firefox menu I am trying to download the update from 145.0.2 but it is stalled at 27.1 of 31.3 MB. The little pair of spinning arrows icon just keeps spinning without making any further progress. I'm on a 2020 iMac running Sonoma 14.5 My internet connection is still functioning. I'm wondering what I should do. Is there a way to just cleanly stop and start over? Or stop and continue.

I installed firefox on ubuntu 24.04 following the guidelines from https://support.mozilla.org/en-US/kb/install-firefox-linux

I followed the direction from the section "Install Firefox .deb package for Debian-based distributions", adding the https://packages.mozilla.org/apt repository, prioritizing that over firefox snap from ubunto repors and finally installing firefox.

All good, now I have the latest firefox.

Question: what entry should I add to the "Unattended-Upgrade::Allowed-Origins" section of "/etc/apt/apt.conf.d/50unattended-upgrades" in order to enable unattended upgrades for the mozilla repo?

Googling this got me different contradictory recommendations that did not get my system to firefox 146 until I manually run the apt update/upgrade.

Thanks!

I can't access the Firefox password manager on my desktop Windows 10 PC. See screen shot #1 from attempt. Further investigation shows a failed update which seems to correspond to the date the access problem started per screenshot #2. Passwords are available on my IOS Phone as normal.

What should I do to restore PW access?

Thanks, Craig Lamison

Hello,

Today I updated to Firefox 143.0.3. When done (most of?) my add-ons were gone, in particular all my add blockers, facebook container, etc. Also, my search engine defaulted to Google (yikes!)from Duck Duck etc. I am very specific about trying to block all ads, trackers, etc and avoiding all Google products. Other things stayed the same like cookies preferences.

Is this done by design? Is there a file somewhere that still has all my add-on info, that I can restore.

I really would give up on browsing if I am forced to see ads all the time.

Thank you! Petrus Martens

Tried to update Firefox. Got the message: your updates are being managed by your organization. I'm a home user. No organization. What is the problem? Thank you in advance.

I have been getting asked to update my firefox for the past 2 weeks now. Everytime, it asks me to update my firefox. I update it, and then when I quit firefox (restart computer) and re enter, it asks me to enter my admin details to be able to install a helper tool to finish installation.

Attached is a video of that happening. Essentially, I have downloaded the latest version directly off of mozilla website, but it continously asks me to update & install helper tool.

When credentials are entered, it doesn't do anything. When I press cancel, the application does not respond and need to force quit. Either way, I cannot access firefox everytime it asks me for an update.

Any help would be appreciated.

Link is to my dropbox of video since I cannot upload it to the post: https://www.dropbox.com/scl/fi/2ihkfij4zk5m74g1rj97l/Mozilla-Firefox-helper-tool-community-post.mov?rlkey=t7hreld7va3bd25putv562hca&dl=0