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getting youtube error message...have done everything on the trouble shooting list....running windows 8...

balke6

click on a youtube video.... it plays the first 30 sec...then error message or will shuffle thru the videos

click on a youtube video.... it plays the first 30 sec...then error message or will shuffle thru the videos

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Can you try to access Firefox in Safe Mode to see if the problem still exists and/or if it opens? You can follow the below instructions to start it in that mode.

  • Go to Help > Restart with add-ons disabled
  • When Firefox closes and re-opens, select Start in Safe Mode

If Firefox doesn't open, you can use the Safe Mode option to see if one of your extensions is causing Firefox to fail starting up

  • Windows: Hold the SHIFT key while double clicking the Firefox icon on your Desktop
  • OS X: Hold the OPTION key while clicking the Firefox icon in your Dock or Applications folder
  • Linux: Run the following command in the Terminal (CTRL + ALT + T) firefox -safe-mode

If Firefox opens up, then it's most likely one of your extensions misbehaving. You can enable your add-ons back on by one until you find the conflicting extension.