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1Password extension windows goes blank on Firefox 26

Размещено

Hi,

I'm on Firefox 26, beta channel. I have 1Password by AgileBits v. 3.8.20 installed on my Mac (OS X 10.7.5) with the 1P extension for Firefox v. 3.9.19 (latest, as AgileBits does not develop anything for Lion since Mavericks was released).

I know I'm on beta, and this may cause troubles. But I've never had problems with beta versions of Firefox with the 1P extension. The problem, shortly, is that when clicking on the lock key icon to fill in some password in a form, the screen goes blank. I cannot browse for my passwords. The icons (password generator, open 1Password, configuration panel) are still viewable, but clicking on them has no effect.

I have only one solution in mind, at present: reverting back to Firefox's latest non-alpha, non-beta (stable) version. Do you know any other?

Tyrexionibus

Hi, I'm on Firefox 26, beta channel. I have 1Password by AgileBits v. 3.8.20 installed on my Mac (OS X 10.7.5) with the 1P extension for Firefox v. 3.9.19 (latest, as AgileBits does not develop anything for Lion since Mavericks was released). I know I'm on beta, and this may cause troubles. But I've never had problems with beta versions of Firefox with the 1P extension. The problem, shortly, is that when clicking on the lock key icon to fill in some password in a form, the screen goes blank. I cannot browse for my passwords. The icons (password generator, open 1Password, configuration panel) are still viewable, but clicking on them has no effect. I have only one solution in mind, at present: reverting back to Firefox's latest non-alpha, non-beta (stable) version. Do you know any other? Tyrexionibus

Дополнительные сведения о системе

Установленные плагины

  • Shockwave Flash 11.9 r900
  • QuickTime Plugin consente di visualizzare una grande varietà di contenuti multimediali nelle pagine Web. Per maggiori informazioni, visita il sito QuickTime.
  • Adobe® Acrobat® Plug-in for Web Browsers, Version 10.1.8
  • Displays Java applet content, or a placeholder if Java is not installed.
  • iPhoto6
  • Jazz-Plugin
  • Facebook Video Calling by Skype
  • Microsoft Office for Mac SharePoint Browser Plug-in

Приложение

  • Firefox 26.0
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:26.0) Gecko/20100101 Firefox/26.0
  • URL поддержки: https://support.mozilla.org/1/firefox/26.0/Darwin/it/

Расширения

  • 1Password 3.9.19 (onepassword@agilebits.com)
  • Chat Undetected 0.93.68 (crossriderapp14917@crossrider.com)
  • Copy As Plain Text 1.0.9 ({1a5dabbd-0e74-41da-b532-a364bb552cab})
  • Disattivazione del cookie per la pubblicità 1.5 (optout@google.com)
  • Greasemonkey 1.12 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781})
  • HTML5 Notifications 1.2.2 (html5notifications@paxal.net)
  • Invite All (for Facebook) initial.rev9.1 (jid0-zs24wecdcQo0Lp18D7QOV4WSZFo@jetpack)
  • NetVideoHunter 1.9.5 (netvideohunter@netvideohunter.com)
  • NoScript 2.6.8.5 ({73a6fe31-595d-460b-a920-fcc0f8843232})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Adobe Acrobat - Create PDF 1.2 (web2pdfextension@web2pdf.adobedotcom) (Неактивно)
  • Test Pilot 1.2.3 (testpilot@labs.mozilla.com) (Неактивно)
  • Unfriend Finder 42.220 (firefox@unfriendfinder.com) (Неактивно)

Javascript

  • incrementalGCEnabled: True

Графика

  • adapterDescription:
  • adapterDeviceID: 0x 863
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x10de
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: NVIDIA Corporation -- NVIDIA GeForce 9400M OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Изменённые настройки

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 1024
  • browser.cache.disk.smart_size.enabled: False
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 890880
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131118212339
  • browser.startup.homepage: https://www.google.it/
  • browser.startup.homepage_override.buildID: 20131118212339
  • browser.startup.homepage_override.mstone: 26.0
  • browser.urlbar.autocomplete.enabled: False
  • browser.urlbar.default.behavior: 1
  • dom.max_chrome_script_run_time: 40
  • dom.max_script_run_time: 40
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 26.0
  • gfx.blacklist.webgl.msaa: 4
  • network.cookie.cookieBehavior: 1
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1385245856
  • places.history.expiration.transient_current_max_pages: 100664
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.cpd.offlineApps: True
  • privacy.cpd.siteSettings: True
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.disable_button.openCertManager: False
  • security.disable_button.openDeviceManager: False
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1383769176

Разное

  • User JS: Нет
  • Доступность: Нет
patrickmc
  • Administrator
  • Moderator
35 решений 224 ответов
Размещено

Hello Tyrexionibus,

Thank you for contacting Mozilla Support. I'm sorry that you're having issues using 1Password on Beta.

Agilebits lists that Firefox Beta should be a supported browser. They may not be aware that the latest update on beta has broken their plugin. I would suggest contacting their support here and report the issue.

In the meantime, I would suggest installing the latest version of Firefox. You should be able to run both the latest and beta channel and switch between both.

I hope this solves your issue.

Cheers, Patrick

Hello Tyrexionibus, Thank you for contacting Mozilla Support. I'm sorry that you're having issues using 1Password on Beta. Agilebits lists that Firefox Beta should be a supported browser. They may not be aware that the latest update on beta has broken their plugin. I would suggest contacting their support [http://learn.agilebits.com/1Password4/Mac/en/contact-us.html here] and report the issue. In the meantime, I would suggest installing the latest version of Firefox. You should be able to run both the latest and beta channel and switch between both. I hope this solves your issue. Cheers, Patrick