Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Поиск в поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее
Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.
Архивировано

I can no longer open tabs while in Mozilla Firefox. It only opens my default site.

Firefox
TonyE ответил 15 лет назад
etmulhall@verizon.net
etmulhall@verizon.net

I keep losing internet connection via IE. I have been using Mozilla Firefox and, I am now starting to drop internet connection via Firefox. I've had my router checked and that is not the problem. When I do connect and see my default page, I can no longer access additional tabs to go to other sites. Please advise.

Eileen

I keep losing internet connection via IE. I have been using Mozilla Firefox and, I am now starting to drop internet connection via Firefox. I've had my router checked and that is not the problem. When I do connect and see my default page, I can no longer access additional tabs to go to other sites. Please advise. Eileen

Все ответы (3)

TonyE
TonyE

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

etmulhall@verizon.net
etmulhall@verizon.net Задавший вопрос

I disabled that toolbar last week, yet I still have the problem.

TonyE
TonyE

Disabling is not enough, you need to uninstall the toolbar.

Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4

Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons