Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

I don't know how to reset my password. Please help

  • 3 ответа
  • 0 имеют эту проблему
  • 24 просмотра
  • Последний ответ от cor-el

more options

I can't reset my password. I reset my password for my main email but missed the box that popped up and needed a retry but it wouldn't open up for me again. How can I open that little box to reset my password?

I can't reset my password. I reset my password for my main email but missed the box that popped up and needed a retry but it wouldn't open up for me again. How can I open that little box to reset my password?

Все ответы (3)

more options

The original email and password must be used before one can change email login or password. If you lost or don't know these two there there is nothing more any users can help here. Firefox account email login and your email password aren't the same.

more options

I'm not sure what you are asking but this article may help.

https://support.mozilla.org/en-US/kb/change-your-firefox-accounts-password

more options

In case of issues, try to login to the Firefox Account via this website.