Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

How to change my email address

more options

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have the secondary address with the same provider.

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have the secondary address with the same provider.

Выбранное решение

When you are on https://accounts.firefox.com/settings, to the far right of Secondary email you should see a red garbage can icon to delete that address. Assuming that works, you should be able to add your newest email address as secondary and then make the switch.

Прочитайте этот ответ в контексте 👍 3

Все ответы (5)

more options

You your current secondary email address also stops working then you need to make an email address with another provider your secondary email address.

You can add a secondary email address and confirm this address. Once it has been confirmed, you can make the secondary email address your primary email address.

more options

My secondary email address is also attached to same provider as the main email address. A swap wont help.

more options

The question is whether that email keeps working as if that is the case then you can make that email address the primary address and you can only do that as long as you have still access to this primary address. If both of them stop working then you need to get a new email address by another email service before you lose access to the primary email address or you will have to create a new account.

more options

I have got myself another email address by another email service but I still don't see how I can add it as both my primary and secondary email places already have the old email addresses. Where would I add the new email?

more options

Выбранное решение

When you are on https://accounts.firefox.com/settings, to the far right of Secondary email you should see a red garbage can icon to delete that address. Assuming that works, you should be able to add your newest email address as secondary and then make the switch.