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Firefox in Normal Mode does not respond to web pages

  • 3 ответа
  • 1 имеет эту проблему
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  • Последний ответ от Terry

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Firefox is up to date. Just recently while in normal mode pages only show in black background.

I tried uninstalling and re-installing fresh with doing a complete reset.

At first I deleted all cookies and cache. I verified the network settings match to that of the other browsers. I uninstalled all the addons and themes. I made Firefox as clean as I can. It will only work in safe mode. In normal mode it will not even load the settings menu. I get in to safe mode by holding down the shift key while clicking on the Firefox icon. Safe mode loads pages perfectly. Got to be something simple I am not seeing that has changed!  :-(

In safe mode my banking sites and other very secure sites will not allow Firefox to log in. In safe mode logins that do work will not remember my logins next time I start up again. It's a mess this way.

I have no idea of what I can do next!

The other browsers Chrome and Edge are working perfectly. My preference is to use Firefox. I don't want to be forced to change my preferred browser.

Hope someone can help me with this. I do not want to have to stop using Firefox on this computer. I have other computers where Firefox is working perfectly.

Thanks! Jerry G.

Firefox is up to date. Just recently while in normal mode pages only show in black background. I tried uninstalling and re-installing fresh with doing a complete reset. At first I deleted all cookies and cache. I verified the network settings match to that of the other browsers. I uninstalled all the addons and themes. I made Firefox as clean as I can. It will only work in safe mode. In normal mode it will not even load the settings menu. I get in to safe mode by holding down the shift key while clicking on the Firefox icon. Safe mode loads pages perfectly. Got to be something simple I am not seeing that has changed! :-( In safe mode my banking sites and other very secure sites will not allow Firefox to log in. In safe mode logins that do work will not remember my logins next time I start up again. It's a mess this way. I have no idea of what I can do next! The other browsers Chrome and Edge are working perfectly. My preference is to use Firefox. I don't want to be forced to change my preferred browser. Hope someone can help me with this. I do not want to have to stop using Firefox on this computer. I have other computers where Firefox is working perfectly. Thanks! Jerry G.

Все ответы (3)

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I tried all available themes. removed all the addons. I did a reset. I uninstalled Firefox and re-installed again. I compared network settings to the default windows settings. Firefox works only in the Repair Mode. In normal mode all web pages are not loading. I get a blank screen only. Anything that is on line will not show. If I start in the Repair mode all web pages are seen. Naturally in the Repair mode there are some issue with sites that require security, and the addons do not work.

This is on one computer only. I am not going to re-install the complete operating system. I cannot go to image backups because I have too many new files for my work, and I would have to do manual file backups!

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It seems you meant blank rather than black.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_the-problem-does-not-happen-in-troubleshoot-mode If the problem does not happen in Troubleshoot Mode, the most likely cause is an extension, theme or hardware acceleration. See this article for solutions:

https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration)