Please explain the problem in detail.
What happens? What is/are the exact error message(s) ?
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're
logged in to. You may also lose any settings
for that website.
If there is still a problem, Start Firefox in Safe Mode {web link}
by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh).
Did this help?
While you are in safe mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}
Please explain the problem in detail.
What happens? What is/are the exact error message(s) ?
Many site issues can be caused by corrupt cookies or cache.
'''Warning ! ! ''' This will log you out of sites you're
logged in to. You may also lose any settings
for that website.
* [https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored Delete cookies to remove the information websites have stored on your computer] {web link}
* [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache How to clear the Firefox cache] {web link}
If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}<br>
by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox.
A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh).<br>
Did this help?
While you are in safe mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
''[https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration How to disable Hardware Acceleration]'' {web link}
