X
Нажмите здесь, чтобы перейти на мобильную версию сайта.

Форум поддержки

firefox defaults to bing but returns no search results

Размещено

Firefox is my default browser but when I search it automatically changes to Bing. Today when I search, it is returning no results, just a blank page. Just tried Google Chrome - it works fine. My Firefox 'favourites' work but a new search results in the Bing blank page. Any ideas? Have checked default settings (yes for Firefox) and extensions/add-ons - only have an Iobit add-to block ads. Done a malware scan with no issues. No idea why it has changed today. Previously searches from Firefox - auto to Bing - but at least came up with some results.

Firefox is my default browser but when I search it automatically changes to Bing. Today when I search, it is returning no results, just a blank page. Just tried Google Chrome - it works fine. My Firefox 'favourites' work but a new search results in the Bing blank page. Any ideas? Have checked default settings (yes for Firefox) and extensions/add-ons - only have an Iobit add-to block ads. Done a malware scan with no issues. No idea why it has changed today. Previously searches from Firefox - auto to Bing - but at least came up with some results.
Приложенные скриншоты

Изменено wendyjlang

Цитата

Дополнительные сведения о системе

Установленные плагины

  • Shockwave Flash 32.0 r0

Приложение

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

Дополнительная информация

FredMcD
  • Top 10 Contributor
4248 решений 59436 ответов
Размещено

Is Bing your default search engine?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Is Bing your default search engine? [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?
Помогла ли вам это? 0
Цитата
jscher2000
  • Top 10 Contributor
8704 решений 71122 ответов
Размещено

Hi wendyjlang, you might have noticed the address bar on your search results page contains a lot of extra parameters. When you use the built-in Bing search plugin, the URL looks similar to this:

https://www.bing.com/search?q=mulch&pc=MOZI&form=MOZLBR

Your screenshot very different parameters, which may be added by an add-on or external program. The terms starting with CON remind me of Conduit, a publisher of many add-ons that modify how browsers search.

Hi wendyjlang, you might have noticed the address bar on your search results page contains a lot of extra parameters. When you use the built-in Bing search plugin, the URL looks similar to this: [https://www.bing.com/search?q=mulch&pc=MOZI&form=MOZLBR https://www.bing.com/search?q=mulch'''&pc=MOZI&form=MOZLBR'''] Your screenshot very different parameters, which may be added by an add-on or external program. The terms starting with CON remind me of Conduit, a publisher of many add-ons that modify how browsers search.
Помогла ли вам это? 0
Цитата
cor-el
  • Top 10 Contributor
  • Moderator
17482 решений 158000 ответов
Размещено

conlogo=CT333xxxxx is another indication that Conduit might be involved.

conlogo=CT333xxxxx is another indication that Conduit might be involved.
Помогла ли вам это? 0
Цитата

Задавший вопрос

Thanks for your responses - wasn't sure what the implications to your responses were jscher2000? Understood what you were getting at, but not sure what to do with it. Oddly, Firefox is functioning just fine today - giving responses to searches but still comes up with Bing automatically. Must have just been a glitch that day, although I had tried shutting down and relogging in for that reason. Quite weird. As I said in initial post, I had checked for add-ins but had only Iobit to stop advertisements, and Firefox was set as default, so in my limited experience, I had no answers. Thanks all for your responses, even though all seems well now. regards, Wendy

Thanks for your responses - wasn't sure what the implications to your responses were jscher2000? Understood what you were getting at, but not sure what to do with it. Oddly, Firefox is functioning just fine today - giving responses to searches but still comes up with Bing automatically. Must have just been a glitch that day, although I had tried shutting down and relogging in for that reason. Quite weird. As I said in initial post, I had checked for add-ins but had only Iobit to stop advertisements, and Firefox was set as default, so in my limited experience, I had no answers. Thanks all for your responses, even though all seems well now. regards, Wendy
Помогла ли вам это?
Цитата
jscher2000
  • Top 10 Contributor
8704 решений 71122 ответов
Размещено

Hi Wendy, if you WANT to use Bing, then it sounds like you are all set.

Hi Wendy, if you WANT to use Bing, then it sounds like you are all set.
Помогла ли вам это?
Цитата

Задавший вопрос

Hi Jscher2000, no I don't particularly want to use Bing and it's annoying that it pops up each time I open my computer. At present, I currently just open another tab and proceed with Firefox and close the Bing tab. Prefer Firefox's search results compared with Bing and Chrome. thanks again, Wendy.

Hi Jscher2000, no I don't particularly want to use Bing and it's annoying that it pops up each time I open my computer. At present, I currently just open another tab and proceed with Firefox and close the Bing tab. Prefer Firefox's search results compared with Bing and Chrome. thanks again, Wendy.
Помогла ли вам это?
Цитата
jscher2000
  • Top 10 Contributor
8704 решений 71122 ответов
Размещено

Hi Wendy, I guess I'm not completely clear on what is causing Bing to pop up. Does that occur when you start Firefox using its program icon, or if you launch a new window using Ctrl+n? In that case, please check the home page setting: How to set the home page.

Also, if you don't want Firefox to start up automatically with Windows, please check this article: Firefox starts automatically when I restart Windows.

Hi Wendy, I guess I'm not completely clear on what is causing Bing to pop up. Does that occur when you start Firefox using its program icon, or if you launch a new window using Ctrl+n? In that case, please check the home page setting: [[How to set the home page]]. Also, if you don't want Firefox to start up automatically with Windows, please check this article: [[Firefox starts automatically when I restart Windows]].
Помогла ли вам это?
Цитата
Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.