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Sometimes Google and Youtube dont load: PR_END_OF_FILE_ERROR

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Every few days when i try to use Youtube or Google in Firefox i get the Error Message "Secure Connection Failed" and the Code "PR_END_OF_FILE_ERROR". This is very annoying and i did not find a way to fix this for me. The only workaround is using another browser. I have the Version 68.0.2

Every few days when i try to use Youtube or Google in Firefox i get the Error Message "Secure Connection Failed" and the Code "PR_END_OF_FILE_ERROR". This is very annoying and i did not find a way to fix this for me. The only workaround is using another browser. I have the Version 68.0.2
Приложенные скриншоты

Выбранное решение

Philipp said

Every few days when i try to use Youtube or Google in Firefox i get the Error Message "Secure Connection Failed" and the Code "PR_END_OF_FILE_ERROR". This is very annoying and i did not find a way to fix this for me. The only workaround is using another browser. I have the Version 68.0.2

Try to make new profile via `about:profiles` and set it to default. If its working, export your bookmarks from the old profile and import them to the new profile.

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Дополнительные сведения о системе

Приложение

  • Firefox 68.0.2
  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0
  • URL поддержки: https://support.mozilla.org/1/firefox/68.0.2/WINNT/en-US/

Расширения

  • Amazon.com 1.1 (amazondotcom@search.mozilla.org)
  • Bing 1.0 (bing@search.mozilla.org)
  • Covenant Eyes for Mozilla Firefox™ 1.0.2 (firefox-integrated-extension@covenanteyes.com)
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • Google 1.0 (google@search.mozilla.org)
  • Kaspersky Protection 20.0.543.1053d-20190328170615 (light_plugin_F88CEF8523DE460F9FA1D6E48BF8D340@kaspersky.com)
  • Twitter 1.0 (twitter@search.mozilla.org)
  • uBlock Origin 1.21.2 (uBlock0@raymondhill.net)
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)

Javascript

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Eldar Value 4 решений 45 ответов
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Выбранное решение

Philipp said

Every few days when i try to use Youtube or Google in Firefox i get the Error Message "Secure Connection Failed" and the Code "PR_END_OF_FILE_ERROR". This is very annoying and i did not find a way to fix this for me. The only workaround is using another browser. I have the Version 68.0.2

Try to make new profile via `about:profiles` and set it to default. If its working, export your bookmarks from the old profile and import them to the new profile.

''Philipp [[#question-1267074|said]]'' <blockquote> Every few days when i try to use Youtube or Google in Firefox i get the Error Message "Secure Connection Failed" and the Code "PR_END_OF_FILE_ERROR". This is very annoying and i did not find a way to fix this for me. The only workaround is using another browser. I have the Version 68.0.2 </blockquote> Try to make new profile via `about:profiles` and set it to default. If its working, export your bookmarks from the old profile and import them to the new profile.
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Thx for the quick reply, i try that as soon as the problem reoccurs! Currently it is working again. (I dont know how to recreate it, so i have to wait)

Thx for the quick reply, i try that as soon as the problem reoccurs! Currently it is working again. (I dont know how to recreate it, so i have to wait)
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Полезный ответ

Eldar Value said

Philipp said
Every few days when i try to use Youtube or Google in Firefox i get the Error Message "Secure Connection Failed" and the Code "PR_END_OF_FILE_ERROR". This is very annoying and i did not find a way to fix this for me. The only workaround is using another browser. I have the Version 68.0.2

Try to make new profile via `about:profiles` and set it to default. If its working, export your bookmarks from the old profile and import them to the new profile.

It is working! (I synchronized the profiles via the Mozilla Account)

Thanks a lot!

''Eldar Value [[#answer-1245573|said]]'' <blockquote> ''Philipp [[#question-1267074|said]]'' <blockquote> Every few days when i try to use Youtube or Google in Firefox i get the Error Message "Secure Connection Failed" and the Code "PR_END_OF_FILE_ERROR". This is very annoying and i did not find a way to fix this for me. The only workaround is using another browser. I have the Version 68.0.2 </blockquote> Try to make new profile via `about:profiles` and set it to default. If its working, export your bookmarks from the old profile and import them to the new profile. </blockquote> It is working! (I synchronized the profiles via the Mozilla Account) Thanks a lot!
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tanujashalu999 0 решений 3 ответов
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Philipp said

Every few days when i try to use Youtube or Google in Firefox i get the Error Message "Secure Connection Failed" and the Code "PR_END_OF_FILE_ERROR". This is very annoying and i did not find a way to fix this for me. The only workaround is using another browser. I have the Version 68.0.2
''Philipp [[#question-1267074|said]]'' <blockquote> Every few days when i try to use Youtube or Google in Firefox i get the Error Message "Secure Connection Failed" and the Code "PR_END_OF_FILE_ERROR". This is very annoying and i did not find a way to fix this for me. The only workaround is using another browser. I have the Version 68.0.2 </blockquote>
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tanujashalu999 0 решений 3 ответов
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tanujashalu999 said

Philipp said
Every few days when i try to use Youtube or Google in Firefox i get the Error Message "Secure Connection Failed" and the Code "PR_END_OF_FILE_ERROR". This is very annoying and i did not find a way to fix this for me. The only workaround is using another browser. I have the Version 68.0.2
''tanujashalu999 [[#answer-1246574|said]]'' <blockquote> ''Philipp [[#question-1267074|said]]'' <blockquote> Every few days when i try to use Youtube or Google in Firefox i get the Error Message "Secure Connection Failed" and the Code "PR_END_OF_FILE_ERROR". This is very annoying and i did not find a way to fix this for me. The only workaround is using another browser. I have the Version 68.0.2 </blockquote> </blockquote>
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tanujashalu999 0 решений 3 ответов
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please help me

please help me
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cor-el
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  • Moderator
17415 решений 157328 ответов
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Hi tanujashalu999

This means that Firefox wasn't able to establish e secure connection and that all cipher suites failed (i.e. Firefox reached the end of the list). This can happen if you use a proxy or VPN or have other software that intercepts the connection and act like a man-in-the-middle.

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Hi tanujashalu999 This means that Firefox wasn't able to establish e secure connection and that all cipher suites failed (i.e. Firefox reached the end of the list). This can happen if you use a proxy or VPN or have other software that intercepts the connection and act like a man-in-the-middle. *https://support.mozilla.org/en-US/kb/error-codes-secure-websites You can check the connection settings. *Options/Preferences -> General -> Network: Connection -> Settings If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly. See "Firefox connection settings": *https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can Start Firefox in <u>Safe Mode</u> to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if <u>hardware acceleration</u> is causing the problem. *switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes *do NOT click the "Refresh Firefox" button on the Safe Mode start window *https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
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FredMcD
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Philipp said

It is working! (I synchronized the profiles via the Mozilla Account)

Thanks a lot!

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.

''Philipp [[#answer-1245578|said]]'' <blockquote> It is working! (I synchronized the profiles via the Mozilla Account) <br><br> Thanks a lot! </blockquote> I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution. Thank you for contacting Mozilla Support.
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