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"Sorry. We've locked you're account."

  • 3 ответа
  • 1 имеет эту проблему
  • 24 просмотра
  • Последний ответ от WestEnd

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"The confirmation email we sent to (*email@ddress.com*) was returned and we’ve locked your account to protect your Firefox data. If this is a valid email address, let us know and we can help unlock your account.

No longer own that email? Create a new account

Back"

Not sure what to do here, my Firefox account uses my primary email address which I monitor and am activer on every day.

I got a 'suspicious activity' verification check on the 4th of May, which I responded to by confirming that it was me.

I use a VPN service which causes log-in attempts to be flagged from time to time.

I have this account signed in on 3 devices: desktop, laptop and android phone. I run VPN services on all devices to cloak their true IP addresses.

I have had this account for roughly a year now and love the sync functions, I'm hoping there is an alternative to starting again.

Not sure what to do as there's no option for me to verify my identity.

Any help would be greatly appreciated so I can get back to all my synced tabs :)

"The confirmation email we sent to (*email@ddress.com*) was returned and we’ve locked your account to protect your Firefox data. If this is a valid email address, let us know and we can help unlock your account. No longer own that email? Create a new account Back" Not sure what to do here, my Firefox account uses my primary email address which I monitor and am activer on every day. I got a 'suspicious activity' verification check on the 4th of May, which I responded to by confirming that it was me. I use a VPN service which causes log-in attempts to be flagged from time to time. I have this account signed in on 3 devices: desktop, laptop and android phone. I run VPN services on all devices to cloak their true IP addresses. I have had this account for roughly a year now and love the sync functions, I'm hoping there is an alternative to starting again. Not sure what to do as there's no option for me to verify my identity. Any help would be greatly appreciated so I can get back to all my synced tabs :)

Все ответы (3)

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I called an administrator. Please wait

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Ok, thanks. Here is an image for reference:

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You should go and log into the email account to see what happened to that email address.