Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

with Mozilla, I cannot search on costco.com but can on amazon;

  • 1 ответ
  • 1 имеет эту проблему
  • 18 просмотров
  • Последний ответ от FredMcD

more options

Hello, With Mozilla, I can shop Amazon.com but not Costco.com. On Costco.com, I cannot go to search box and type in the name of a product without the computer freezing up and am unable to leave the costco website by clicking on the X in the upper right corner of the monitor. Control alt delete does not work. I must shut down my computer in order to leave the costco page.

Using Mozilla, I am able to shop Amazon with no problem.

Using Crome I am able to shop on both Costco.com and Amazon.com. I am not happy with Chrome..ugh

I love Mozilla Firefox.

Looking forward to hearing from you. Diane, aka cloud.9

Looking forward to hearing from you.

Hello, With Mozilla, I can shop Amazon.com but not Costco.com. On Costco.com, I cannot go to search box and type in the name of a product without the computer freezing up and am unable to leave the costco website by clicking on the X in the upper right corner of the monitor. Control alt delete does not work. I must shut down my computer in order to leave the costco page. Using Mozilla, I am able to shop Amazon with no problem. Using Crome I am able to shop on both Costco.com and Amazon.com. I am not happy with Chrome..ugh I love Mozilla Firefox. Looking forward to hearing from you. Diane, aka cloud.9 Looking forward to hearing from you.

Все ответы (1)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.