Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

I upgraded to 38.2.0, now I cannot access my Time Warner e-mail.

  • 3 ответа
  • 2 имеют эту проблему
  • 1 просмотр
  • Последний ответ от Gnospen

estherissima
estherissima
more options

I have just upgraded to Thunderbird 38.2.0 on Mac OS 10.10.4. Everything was working fine until this upgrade. Now I cannot access my mail at Time Warner, domain twc.com

I have just upgraded to Thunderbird 38.2.0 on Mac OS 10.10.4. Everything was working fine until this upgrade. Now I cannot access my mail at Time Warner, domain twc.com

Все ответы (3)

christ1
christ1
  • Top 25 Contributor
more options

https://support.mozilla.org/en-US/kb/cannot-receive-messages

estherissima
estherissima Задавший вопрос
more options

I appreciate the info but it's not fixed yet! I have no idea why, but maybe some Mac-specific info is needed?

Gnospen
Gnospen
more options

Check if your Firewall is blocking TB 38.2. Some firewalls think an update is a new program. Keys less than 1024 is not allowed anymore,(Logjam - vulnerability) so if you changed from pre 38 to 38.2 this could be the case.

Logjam/weak Diffie-Hellman key Check the error console. Look for: Error: An error occurred during a connection to [domain]:[port] Cannot communicate securely with peer: no common encryption algorithm(s). (Error code: ssl_error_no_cypher_overlap)