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Sending of username and password failed. Need assistance!?!

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  • Последний ответ от rb431

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I have been denied ability to send messages. Received notice: "Sending of username did not succeed. Mail server mail.comcast.net responded authentication failed". What to do??? I do not know what happened. I was able send and receive yesterday. Please advise.

I have been denied ability to send messages. Received notice: "Sending of username did not succeed. Mail server mail.comcast.net responded authentication failed". What to do??? I do not know what happened. I was able send and receive yesterday. Please advise.

Выбранное решение

Post your troubleshooting info so your server settings can be examined. You do this from the Help menu. Troubleshooting Information. Clear the box to include account names. Then click Copy to Clipboard. Come back here and paste into a reply window.

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Выбранное решение

Post your troubleshooting info so your server settings can be examined. You do this from the Help menu. Troubleshooting Information. Clear the box to include account names. Then click Copy to Clipboard. Come back here and paste into a reply window.

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Application Basics

   Name: Thunderbird
   Version: 38.0.1
   User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.0.1
   Profile Folder: Show Folder
             (Local drive)
   Application Build ID: 20150608103712
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
 Mail and News Accounts
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
   account3:
     INCOMING: account3, , (pop3) mail.comcast.net:995, SSL, passwordCleartext
     OUTGOING: smtp.comcast.net:465, SSL, passwordCleartext, true
 Crash Reports
 Extensions
   Lightning, 4.0.0.1, false, {e2fda1a4-762b-4020-b5ad-a41df1933103}
 Important Modified Preferences
   Name: Value
     browser.cache.disk.capacity: 358400
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     extensions.lastAppVersion: 38.0.1
     font.internaluseonly.changed: true
     font.name.monospace.el: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 17
     gfx.direct3d.last_used_feature_level_idx: 0
     mail.openMessageBehavior.version: 1
     mail.winsearch.firstRunDone: true
     mailnews.database.global.datastore.id: 2b93f49d-0e8f-406b-9b95-b6ad32fb498
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1434898347
     places.history.expiration.transient_current_max_pages: 93173
     plugin.importedState: true
 Graphics
     Adapter Description: AMD Radeon HD 7500G
     Vendor ID: 0x1002
     Device ID: 0x990a
     Adapter RAM: 512
     Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
     Driver Version: 9.2.1.2000
     Driver Date: 10-18-2012
     Direct2D Enabled: true
     DirectWrite Enabled: true (6.2.9200.17343)
     ClearType Parameters: ClearType parameters not found
     WebGL Renderer: false
     GPU Accelerated Windows: 1/1 Direct3D 11
     AzureCanvasBackend: direct2d 1.1
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: direct2d 1.1
 JavaScript
 Incremental GC: 1
 Accessibility
   Activated: 0
   Prevent Accessibility: 0
 Library Versions
     Expected minimum version
     Version in use
     NSPR
     4.10.8
     4.10.8
     NSS
     3.18.1 Basic ECC
     3.18.1 Basic ECC
     NSS Util
     3.18.1
     3.18.1
     NSS SSL
     3.18.1 Basic ECC
     3.18.1 Basic ECC
     NSS S/MIME
     3.18.1 Basic ECC
     3.18.1 Basic ECC