
Sending of username and password failed. Need assistance!?!
I have been denied ability to send messages. Received notice: "Sending of username did not succeed. Mail server mail.comcast.net responded authentication failed". What to do??? I do not know what happened. I was able send and receive yesterday. Please advise.
Выбранное решение
Post your troubleshooting info so your server settings can be examined. You do this from the Help menu. Troubleshooting Information. Clear the box to include account names. Then click Copy to Clipboard. Come back here and paste into a reply window.
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Выбранное решение
Post your troubleshooting info so your server settings can be examined. You do this from the Help menu. Troubleshooting Information. Clear the box to include account names. Then click Copy to Clipboard. Come back here and paste into a reply window.
Application Basics
Name: Thunderbird Version: 38.0.1 User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.0.1 Profile Folder: Show Folder
(Local drive) Application Build ID: 20150608103712 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3: INCOMING: account3, , (pop3) mail.comcast.net:995, SSL, passwordCleartext OUTGOING: smtp.comcast.net:465, SSL, passwordCleartext, true
Crash Reports
Extensions Lightning, 4.0.0.1, false, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 38.0.1 font.internaluseonly.changed: true font.name.monospace.el: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 gfx.direct3d.last_used_feature_level_idx: 0 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: 2b93f49d-0e8f-406b-9b95-b6ad32fb498 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1434898347 places.history.expiration.transient_current_max_pages: 93173 plugin.importedState: true
Graphics
Adapter Description: AMD Radeon HD 7500G Vendor ID: 0x1002 Device ID: 0x990a Adapter RAM: 512 Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Driver Version: 9.2.1.2000 Driver Date: 10-18-2012 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.17343) ClearType Parameters: ClearType parameters not found WebGL Renderer: false GPU Accelerated Windows: 1/1 Direct3D 11
AzureCanvasBackend: direct2d 1.1 AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: direct2d 1.1
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.8 4.10.8
NSS 3.18.1 Basic ECC 3.18.1 Basic ECC
NSS Util 3.18.1 3.18.1
NSS SSL 3.18.1 Basic ECC 3.18.1 Basic ECC
NSS S/MIME 3.18.1 Basic ECC 3.18.1 Basic ECC