Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

I am trying to install the "Java Runtime Environment" plugin. It is continuously showing as not available. What can I do to get round this?

  • 1 ответ
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от ideato

Bramblefly
Bramblefly
more options

I am asked to install this update by an educational website.

The sequence of events is:

1. Message appears at interactive site on page "A plugin is needed to display this content." along with an Install Plugin button. 2.Pressing the install button brings up a dialogue box, "Plugin Finder Service" with "Java Runtime Environment" ticked. 3. I press "Next" to install. New dialogue box comes up showing "Java Runtime Environment" as "Not available" and states that no plugins were installed. 4. The only availablre option "finish," closes the dialogue box.

I have tried following instructions in help but these always bring me back to the same process. I have downloaded the most recent Java software and nothing has changed.

Any ideas to successfully install "Java Runtime Environment." Maybe there's a successor plug-in.

All help gratefully received.

Thanks,

Andrew Bramley

I am asked to install this update by an educational website. The sequence of events is: 1. Message appears at interactive site on page "A plugin is needed to display this content." along with an Install Plugin button. 2.Pressing the install button brings up a dialogue box, "Plugin Finder Service" with "Java Runtime Environment" ticked. 3. I press "Next" to install. New dialogue box comes up showing "Java Runtime Environment" as "Not available" and states that no plugins were installed. 4. The only availablre option "finish," closes the dialogue box. I have tried following instructions in help but these always bring me back to the same process. I have downloaded the most recent Java software and nothing has changed. Any ideas to successfully install "Java Runtime Environment." Maybe there's a successor plug-in. All help gratefully received. Thanks, Andrew Bramley

Все ответы (1)

ideato
ideato
more options

Hello Andrew, try download Java Runtime Environment (JRE) from the next link : https://www.java.com/en/download/ . If you can not then try the manual way from the next link : https://www.java.com/en/download/manual.jsp (select the Windows Offline, filesize: 28.0 MB). In.... general, try to use the official sites when you install Java or flash etc.


thank you