Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Caută ajutor

Atenție la excrocheriile de asistență. Noi nu îți vom cere niciodată să suni sau să trimiți vreun SMS la vreun număr de telefon sau să dai informații personale. Te rugăm să raportezi activitățile suspecte folosind opțiunea „Raportează un abuz”.

Află mai multe
Firul de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.
Arhivate

Mozilla account

Firefox Gestionarea contului
James răspuns
longshanks5
longshanks5

Hello we have recieved several emails about our account needing us to sign in or the account will be removed - i am just checking if these emails come from you and i have now signed into the account and cannot see anything about the account being deleted

Many thanks Richard Ashton

Hello we have recieved several emails about our account needing us to sign in or the account will be removed - i am just checking if these emails come from you and i have now signed into the account and cannot see anything about the account being deleted Many thanks Richard Ashton

Toate răspunsurile (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator

Hi Richard

Yes, there is a process in place to tidy up Mozilla Accounts that have not been used in some time.

Modificat la de Paul

James
James
  • Moderator
  • Top 10 Contributor

If you have not logged into a Mozilla Account for two or more years then it may get scheduled for deletion with email notices before then. It is possible to use the Firefox web browsers without using a Mozilla Account at all or using it much.

https://support.mozilla.org/en-US/kb/mozilla-account-deletion-inactivity https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-account