Finally updated MacOS to Catalina 10.15.7, but next Firefox update is still an esr update.

I just updated my iMac from Mojave to Catalina 10.15.7. I thought Firefox would provide an update to convert the esr version to the standard Firefox browser since I am no… (citește mai mult)

I just updated my iMac from Mojave to Catalina 10.15.7. I thought Firefox would provide an update to convert the esr version to the standard Firefox browser since I am no longer using Mojave, but the next update is 115.15.0esr. Is that correct? My understanding is that the esr updates are just for computers using older operating systems through Mojave. I did not update to 115.15.0esr since I am not sure if that is the right version for Catalina. Any information and assistance you can provide me is greatly appreciated. Thank you.

Asked by youngjane acum 6 zile

Last reply by youngjane acum 26 de minute

recently closed tabs

Hi, I just updated my firefox browser. And had numerous tabs that were still open. Usually when I have update it I go to history and click on recently closed windows/ta… (citește mai mult)

Hi,

I just updated my firefox browser. And had numerous tabs that were still open. Usually when I have update it I go to history and click on recently closed windows/tabs and everything comes back on.

But this time, there's nothing there! I'm missing all of the windows/tabs that were opened before. I look in my history tab and there's nothing there either from the time the firefox was updated.

Before Firefox had something called restore previous session. And that's not there either.

Can you please help me get my old tabs/windows opened again? Please

Asked by dsimhaee acum 1 oră

Thunderbird 128.2.0esr (64-Bit) does not display the correct email

I hope I’ve chosen the correct category. I believe this qualifies as a bug following the recent update. When I opened Thunderbird today, it notified me about the update.… (citește mai mult)

I hope I’ve chosen the correct category. I believe this qualifies as a bug following the recent update.

When I opened Thunderbird today, it notified me about the update. While Thunderbird successfully fetches new emails, it fails to display them correctly.

As shown in the screenshot, the area where the email content should appear is completely white. Additionally, it incorrectly displays an attachment from an old email that has nothing to do with today’s email (10:13), aside from the fact that both were sent to me.

When I click on other emails in the same inbox, the content area doesn’t change—it remains blank. However, if I switch to a different inbox, everything works fine.

I’ve also double-checked using my phone’s mail app, and I’m able to open the email in that inbox without any issues.

I’m unsure how to fix this. Could someone more knowledgeable help me out?

Asked by Barosh acum 7 ore

Last reply by Barosh acum 7 ore

Contact Support

My original install crashed, and kept saying to close, and would not stop.... I tried uninstalling all of Firefox and when I install the new clean version, the messages c… (citește mai mult)

My original install crashed, and kept saying to close, and would not stop.... I tried uninstalling all of Firefox and when I install the new clean version, the messages continue and will not install the application. How do I completely remove Firefox and install a fresh copy?

Asked by Richard Foster acum 11 ore

Why does upgrade to TB 128.x require administrator credentials to proceed?

We've got around 2000 AD-joined windows 10 boxes, with TB as the mail client, for years. Users are connected as domain users (ie, non-admins). Now IIRC, first TB version … (citește mai mult)

We've got around 2000 AD-joined windows 10 boxes, with TB as the mail client, for years. Users are connected as domain users (ie, non-admins). Now IIRC, first TB version installed was 60. TB was updated throughout the years automaticall without a hitch, up to and including version 115.x.

With the advent of 128 we had started receiving calls from users stating that a message pops-up asking for credentials. Taking a closer look we discovered that each and every installation needed admin credentials to be able to do the upgrade to 128.

Is this a bug or normal behaviour? It is definitely a problem, especially for small organizations that do not know how to install manually an MSI of the latest version.

Asked by Michail Pappas acum 1 zi

Last reply by Michail Pappas acum 11 ore

Update to 130

I recently updated to v130. I'm having the same problem that so many others have, "Firefox already running, close Firefox". After updating to v130 I had to go to Task Man… (citește mai mult)

I recently updated to v130. I'm having the same problem that so many others have, "Firefox already running, close Firefox". After updating to v130 I had to go to Task Manager and delete 19 Firefox running. It's only been a few days ago and I checked Task Manager today and deleted another 13. After updating to v130 many of my add-ons are showing up in the Menu Bar. I have used Add-ons Manager to drag and drop, but it doesn't work. I have specific bookmarks that should be in the "Bookmarks" section" but they are also showing up in the Menu Bar. I had to re-select my screen choice because it had disappeared. I use DuckDuckGo for my search engine and in the past I was able to choose a separate search bar, but that too has disappeared and I cannot seem to fix it in settings. So many problems after updates, but this one seems very bad. I use Windows 10 on my desktop PC

Please Help, Rhonda

Asked by Rhonda acum 16 ore

Latest ESR release for 2012 R2 server

Hi Team, Can we get details regarding the latest ESR release (128) installation issue in Windows 2012 R2 server. We are facing failure issue of ESR 128 x64 in windows 2… (citește mai mult)

Hi Team,

Can we get details regarding the latest ESR release (128) installation issue in Windows 2012 R2 server.

We are facing failure issue of ESR 128 x64 in windows 2012 R2 server.

Regards, MM

Asked by mmulakkal acum 21 de ore

Login settings

I have installed Thunderbird on a new PC desktop running Windows 11, copied all the server settings from my Mac laptop that are working correctly, yet i keep getting an e… (citește mai mult)

I have installed Thunderbird on a new PC desktop running Windows 11, copied all the server settings from my Mac laptop that are working correctly, yet i keep getting an error message that "Thunderbird failed to find the settings for your email account". My ISP will not provide detect support for your client, a "third party provider". What do I need to do?

Asked by allpro1 acum 1 zi

Last reply by allpro1 acum 1 zi

Changing Firefox ESR 115.15 to 128.2

I've noticed that after a few months Firefox ESR will go from being one specific version to two different version tracks. Eventually the older track is removed and the ne… (citește mai mult)

I've noticed that after a few months Firefox ESR will go from being one specific version to two different version tracks. Eventually the older track is removed and the newer one is continued until it then splits. Can someone tell me why this happens and is there an easy way to swap over to the current track? I've included an attachment of what i'm talking about.

Asked by thomas.williams1156 acum 2 săptămâni

Last reply by thomas.williams1156 acum 1 zi

Updates and webpages

Ah, the sweet irony of it all. The easiest way of downloading updates and accessing the Mozilla Support pages is using Safari! Using Firefox, the updates don't downl… (citește mai mult)

Ah, the sweet irony of it all.

The easiest way of downloading updates and accessing the Mozilla Support pages is using Safari!

Using Firefox, the updates don't download fully and accessing the support pages takes an age, if at all.

Asked by Ian H acum 1 zi

Weird Folder with Chinese Characters After Thunderbird Update

I have Nebula 128.2.0esr (64-bit) for Windows 10. On the same day of my last Thunderbird update, a mysterious folder appeared in the root of my C-drive with Chinese (?) … (citește mai mult)

I have Nebula 128.2.0esr (64-bit) for Windows 10.

On the same day of my last Thunderbird update, a mysterious folder appeared in the root of my C-drive with Chinese (?) characters.

The Folder name is: u馐㕈ʶ

(See the screenshots below.)

Inside the folder appears two items:

A Subfolder called: IDB and a file called: .metadata-v2

Inside the IDB Folder, I see these things:

Folder: 3647222921wleabcEoxlt-eengsairo.files and these files: 3647222921wleabcEoxlt-eengsairo.sqlite 3647222921wleabcEoxlt-eengsairo.sqlite-shm 3647222921wleabcEoxlt-eengsairo.sqlite-wal

Inside this folder: 3647222921wleabcEoxlt-eengsairo.files I see:

a folder called: journals and a file named 21 and 22

Inside the journals folder is empty.

Does anyone have ANY idea what this Chinese Character folder is?

Googling it, I see that it could have something to do with Firefox, but I don't use Firefox much and this folder appeared on the same day my Thunderbird updated.

Trendmicro Housecall, Windows Defender, HP Wolf Security -- NONE of them flagged these as suspicious, but I just don't like this mysterious folder on my C-Drive and wonder where it came from and what function it serves.

Thank you!

Asked by ThunderbirdAhead acum 1 zi

Update Notification/Crash

Dear Sir or Ma'am On a number of occasions I've experienced a debilitating computer crash, apparently when Firefox wants to update, requiring me to force a shutdown. Wha… (citește mai mult)

Dear Sir or Ma'am

On a number of occasions I've experienced a debilitating computer crash, apparently when Firefox wants to update, requiring me to force a shutdown. What kind of psychopathy is it that makes things like this happen? Would it be possible to have a notice with a stated TIME for the update and a way to regulate it? I lost 4 hours of work this time, and it's happened before.

Thanks for You Attention to this Matter,

B. Hain Queens, NY bruce.hain@yahoo.com

Asked by brucewhain acum 1 zi

Thunderbird not using the Thunderbird dock icon

I recently installed Thunderbird on a new installation of Ubuntu 24.04 using the "Installing Thunderbird manually" instructions. Everything works fine except that Thunde… (citește mai mult)

I recently installed Thunderbird on a new installation of Ubuntu 24.04 using the "Installing Thunderbird manually" instructions. Everything works fine except that Thunderbird doesn't want to use the Thunderbird icon in the dock. Thunderbird opens and runs fine when I click on the Thunderbird icon, but it then puts a new default icon on the dock that looks like a gear instead of just "using" the Thunderbird icon to indicate that the application is running. I've attached a screenshot. When I close Thunderbird, the gear icon disappears.

Asked by lowell_friesen acum 2 zile

Last reply by lowell_friesen acum 1 zi

Newest Update Only Returns Crashed Web Pages. I Cannot Get Online!

This morning, I was presented with an opportunity to update Firefox. As always, I chose "Yes". Ever since, no matter what I do, I am completely unable to connect to a web… (citește mai mult)

This morning, I was presented with an opportunity to update Firefox. As always, I chose "Yes". Ever since, no matter what I do, I am completely unable to connect to a webpage. I only get an error message stating that the webpage I'm trying to connect to has crashed. I am offered the choice of reloading only that particular webpage or all crashed tabs. NEITHER option works. It's just a loop that comes back to the same error message. I've used Firefox exclusively for well over a decade. I maintain subscriptions to Relay Premium and Pocket Premium. I have NEVER run into a problem with a Firefox update. They generally only take 30 seconds or so and very rarely involve a download. I spend a majority of my workday online. PLEASE help me get back to the version of Firefox that I had prior to this newest update, along with my hundreds of bookmarks, my Extensions, my Relay Premium and Pocket Premium subscriptions. You can reach me at tjkenning@att.net. I am running the 64 GB version of Windows 11 Home (with Automatic Updates). Thank you.

Asked by TOM acum 1 zi

Restart to update

Why is there so many restart to update firefox I have gotten them so many times in a week and sometimes twice a day. But checking the update history it doesnt show up as… (citește mai mult)

Why is there so many restart to update firefox I have gotten them so many times in a week and sometimes twice a day. But checking the update history it doesnt show up as so many updates.

Why is this happening?

Asked by Yew Ming Leong acum 2 zile